Workplace Concierge - Krakow Office

Job Description

ABOUT THE ROLE As Revolut continues to scale up, we are looking for a driven individual to join us as a Workplace Concierge based in Krakow, to join our Workplace Tech Services Team. This is a great opportunity to apply your knowledge and experience at a strategic and hands-on level in a fast-growing, data-driven organization. WHAT YOU'LL BE DOING • Take care of the proper image of the company and appearance of the reception according to Revolut's standards; • Support the business meetings held in the office - acting as a point of contact, visitor management, guests welcoming, booking rooms, meet and greet activities; • Maintain meeting rooms - provide necessary stationary and ensures tidiness; • Manage WX tickets - respond politely and adequately, meeting SLA’s; • Arrange catering for in-house meetings if required; • Support customers questions (internal and external visitors, Revoluters, stakeholders) via email, Jira, slack and in person; • Cooperate with landlord, vendors, security and cleaning team; • Manage proper communication related to WX activities, regarding any issues and planned actions; • Manage company documentation (outgoing, incoming mails, e-mails, invoices, etc.) following the agreed rules and playbook; • Conduct daily office checks and report any issues; • Answer incoming phone calls, provide basic and accurate information; • Order office supplies and keep inventory of stock; • Manage access card control, provide badges and block them; • Follow the supervisor's other orders. WHAT YOU'LL NEED • Preferred: experience working in a similar position at a multi-location (ideally international) company • Excellent organizational and time management skills, with ability to multitask • Motivated and positive, with a 'can-do' attitude • Strong team player, with a readiness to 'muck in' but with the ability to work independently, using own initiative when required • Keen attention to detail • Flexible, with a willingness to tackle a variety of duties and to learn new skills • Reliable and responsible with a friendly and approachable manner • Preferred, but not essential, general understanding of Tech Services, specifically use of MacBooks and Google Suite • Fluent in Polish. #LI-LW1 Apply for this job