Sales Enablement Specialist

Job Description

Sales Enablement Specialist

LiveRamp is the leading data connectivity platform. We are committed to connecting the world’s data safely and effectively, advancing innovation, and empowering people to do good. Our platform powers customer experiences centered around the needs and concerns of real people, keeping the Internet open for all. We enable individuals around the world to connect with the brands and products they love. LiveRampers thrive on solving challenging problems for the good of humanity—and we’re always looking for smart, kind, and creative people to help us get there.

Mission: LiveRamp makes it safe and easy for businesses to use data effectively.

LiveRamp's Product Training team aka LiveRamp University (LRU) is looking for innovative and creative people to design, build, and train LiveRamp’s partners, customers, and resellers on how to sell LiveRamp’s products. The LRU team is responsible for creating certification paths to help ramp up users. You will be a part of a new and unique team working to make learning easily available to the masses.

You will:

• Create new sales training material on how to sell LiveRamp’s products
• Work with the Sales, Customer Success, and Product teams to develop training materials and sales resources
• Create and record course scripts for on-demand training
• Create slides, takeaways (job aids), lab exercises, quizzes, and certifications for courses to have impactful training materials
• Organize sales training needs into related learning plans and courses
• Update training based on LiveRamp product changes
• Add, update, and maintain training material onto LMS (Docebo)
• Update and maintain metrics related to training
• Deliver training to sales teams
• Gather feedback from trainees and update content as necessary
• Lead training sessions (live or recording) to LiveRamp’s partners, customers, and resellers
• Maintain and track attendance and course completion of all attendees
• Manage all aspects of assigned training projects:
• Attendee contact
• Coordination prior, during, and after engagement
• Setting up training sessions
• Delivering training
• Following up with attendees / ensure attendees meet training requirements and objectives (certifications)
• Travel may be required (when safe)

Your team will:

Be responsible for creating and maintaining sales training for necessary users. Courses that are created by the LRU team are used to ramp up LiveRamp’s partners, customers, and resellers to sell LiveRamp’s products. This is done through a certification program to track achievements.

About you:

• Experience in writing of training or documentation
• Experience collaborating with Sales, Customer Success, Product, or other subject matter experts to gather detailed information about complex products
• Experience training or mentoring new team members
• Excellent written and verbal communication skills
• Excellent presentation skills
• Experience in training in person and virtually
• Strong written and verbal communication skills
• Able to explain technical concepts in simple terms
• Able to balance multiple projects and priorities at once, while still meeting deadlines
• Excellent time management, organization, and multi-task skills, all while working under moving deadlines

Bonus Points:

• Experience in creating and maintaining adult learning material: slide decks, handouts / takeaways / job aids, documentation, lab exercises, etc.
• Experience in SQL, Active Records, APIs, and/or command line tools
• Experience with LiveRamp’s products
• Experience with AdTech or MarTech
• Experience with creating and teaching sales enablement trainings
• Experience with learning management systems (LMS)
• Can take the initiative and is creative and imaginative and willing to think outside the box
• Positive, collaborative attitude

Benefits:

• People: Work with talented, collaborative, and friendly people who love what they do.
• Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
• Work/Life Harmony: Flexible paid time off, options for working from home, and paid parental leave.
• Whole Health Package: Medical, dental, vision, and disability insurance. Plus mental health support (via Talkspace) and a fitness reimbursement up to $100 per month.
• Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead (U.S. LiveRampers)
• RampRemote: A comprehensive office equipment and ergonomics program—we help you set up your home office (Home-based LiveRampers)
• Location: work in the heart of PA or remote

More about us:

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.