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Onsite Tech Specialist

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Cvent is a leading meetings, events and hospitality technology provider with more than 4,300 employees and nearly 21,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

When it comes to our Cvent conference events, you will be on the front line to provide software/hardware configuration, setup and support for all hardware and IT systems deployed. You will have the unique opportunity to work with modern systems, and the ideal candidate will always be seeking new challenges to continue to progress their career within the Cvent team. Also, grab your passport because there will be plenty of opportunities for travel in this role up to 50 days per year, where you'll work with our Professional Services team onsite as our events technology expert.

What You Will Be Doing

• Imaging hardware for on-site deployment of event management software
• On-site and Virtual support of Cvent software and hardware at client events
• Efficient communication with internal teams
• Build strong client relations
• Implement security measures on onsite tools according to clients’ business requirements

What You Will Need for this Position

• Ability to learn new technology in the market mainly on different OS and provide feedback on these technologies
• Able to evaluate new security standards and implement in Onsite tools
• Align with team and provide continuous feedback on improving onsite experiences to the clients
• Work as a team and provide assistance to PS team, mainly with onsite preparation
• Ensure clients and PS team understand technical requirements
• Bachelor’s degree or commensurate experience
• Must be available and able to travel domestically and internationally up to 50 days per year
• Previous experience configuring and troubleshooting software/hardware (Windows and Mac)
• Advanced knowledge of different operation systems, such as Windows/Mac OS
• As described above, this role requires you to go onsite to assist Cvent customers with their events. Certain Cvent customers are currently requiring that any Cvent employee sent onsite show proof of vaccination against COVID-19. Accordingly, you may need to show proof of vaccination against COVID-19 prior to being sent to any customer event or meeting.

EEO[/AA]/Minorities/Females/Disabled/Veterans

At Cvent we celebrate, support and are committed to creating a diverse and inclusive environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected characteristics.

Cvent maintains a drug-free workplace

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