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Director, Business Intelligence Business Analyst

Travelers

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Job Details

Location: Hartford Court, Grove Hall, Dorchester, Boston, Suffolk County, Massachusetts, 02125, USA Posted: Jan 26, 2022

Job Description

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

1

Job Description Summary

As part of the BI&A Client Services team, this position has the primary responsibility supporting the MDM deliverables of our BSI business customers. The individual in this position will be collaborating with internal BSI I/T teams, as well as external partners, including Salesforce Teams, Enterprise Foundational Data Products, amongst others. The focus will be in understanding BSI RQI and other systems, including pertinent UI flow, the connection to MDM through services, as well as related underlying data, in order to support our business customers. This is an individual contributor position and will not have direct reports.
This position may be based 100% remotely or in one of our offices. #LI-Remote

Primary Job Duties & Responsibilities

  • Ensures that the business capability requirements align to the business intelligence and data strategy roadmaps.
  • Defines the capabilities that satisfy the broader business objectives and value proposition.
  • Review and provide business expertise to project requirements on Travelers business processes, products, and/or supporting systems.
  • Provides expertise in business analyst best practices in business intelligence; champions business intelligence business analyst practices by creating, refining, and executing new processes and providing support to other analysts.
  • Leads the ongoing rationalization of business intelligence assets to ensure they are providing utmost value for business outcomes.
  • Facilitates large, cross functional requirement sessions about complex information needs and documents requirements; includes working with stakeholders to prioritize requirements based on BI capabilities and business needs.
  • Ensures that business intelligence requirements are compliant, auditable, unambiguous and understood clearly by all business and IT stakeholders; communicates the bigger picture of requirements and solves communication issues across multiple assignments.
  • Ensures that business intelligence solution meets the business objectives and is aligned with the business intelligence roadmap.
  • Aids in demand management including business prioritization, impact analysis of business processes, and relationship management with business partners community.
  • Design and implement business analyst best practices.
  • Responsible for developing best practices regarding implementation readiness, user adoption, support, including communication, training and rollout plans on business intelligence solutions.
  • Aids in the determination and consistency of the requirement gathering process and approach for the project.
  • Responsible for managing and fostering collaborative business and IT relationships.
  • Recommends and ensures to all data management practices and governance.
  • Point of contact for business throughout and after project implementation.
  • Understands the business functions, processes, and overall business strategies.
  • Utilizes project management practices when applicable.
  • Partners with more senior leaders to ensure that data management practices and governance are adhered to.
  • Leads complex projects as required, including those with Senior Management accountability.

Minimum Qualifications

  • Bachelors Degree in STEM (Science, Technology, Engineering, Mathematics), Business, or equivalent education and six years of business analysis experience required; or, 7 years analytics work experience required.
  • 4 years supporting the development of Business Intelligence solutions required.
  • 2 years in leadership role on projects required.
  • Demonstrated advanced analytic and diagnostic skills required.

Education, Work Experience, & Knowledge

  • Thorough understanding of the business functions, processes, and overall business strategies preferred.

Job Specific Technical Skills & Competencies

  • Demonstrated advanced interpersonal skills.
  • Demonstrated advanced communication and presentation skills.
  • Ability to work independently and as a part of a team.
  • Intermediate project management skills.
  • Demonstrated ability to see results to completion and to lead others to do so as well.
  • Demonstrated ability to influence others across levels of organization and lead others.
  • Advanced business acumen.
  • Seeks opportunities to learn and to influence others.
  • Advanced problem solving and decision making skills.
  • Experience and ability using Business Intelligence tools (as an end user) preferred.
  • Conceptual data modeling ability preferred.
  • Ability to interact effectively with others across functions and levels within organization.
  • Ability to think strategically.
  • Ability to consider others ideas seriously and accept feedback.
  • Build and maintain credibility with others.
  • If incumbent leads others, advanced leadership skills including ability to:
  • Leverage Differences, manage in participative manner, and develop employees.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

About Travelers

Travelers Insurance is an insurance company, committed to keeping pace with the ever-changing needs of our customers.

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