Manager, Data Engineering (CDP)

Job Description

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Manager, Data Engineering will play a crucial role within our Data Infrastructure and Performance (DIP) org as we implement a brand new Customer Data Platform (CDP). This person will serve as the technical lead (player-coach) for a small new team dedicated to maximizing the impact of this CDP at Toast. We are looking for a motivated, energetic candidate with experience building and maintaining data integrations, pipelines and workflows at scale in production environments. You will be responsible for developing a powerful 360-degree view of the customer that enables a world-class customer journey and helps our restaurant partners thrive.

About this roll * (Responsibilities)

• Sits within the Enterprise Applications & Technology (CIO) organization
• Technical ownership of our Customer Data Platform - combining real-time tag-based events, data warehouses, data lakes and batched system extractions
• Builds and maintains integrations and workflows between various business systems and the Toast CDP
• Develops testing and QA to data flowing into the Toast CDP is accurate and reliable
• Partners with technical teams across the organization to ensure the data they are producing is flowing into the Toast CDP as expected
• Ues customer identification resolution to create a true 360-degree view of all relevant restaurant customer activity coming from various sources
• Focused on making sure stakeholders throughout the organization can create powerful customer segments, orchestration and tests within the Toast CDP
• Hire, manage and develop 2 direct reports

Do you have the right ingredients* ? (Requirements)

• Bachelor's degree in data related field, or ability to demonstrate knowledge comparable to that acquired through a traditional 4yr degree
• 3+ years professional experience in a Data Engineering role or personal project work demonstrating equivalent skills
• 1+ years experience managing analysts and/or mentoring top performers - comfortable and effective giving feedback
• Comfortable working with non-technical stakeholders to ensure your solutions meet their expectations and experienced debugging when issues arise
• Familiarity with orchestration tools and version control tools
• Experience building data pipelines to/from various sources with complex webs of dependencies
• SQL and Python expert when it comes to data applications
• Comfortable using APIs (including webhooks) to interact with web applications and push/pull data
• Ability to work effectively in a dynamic, changing environment and to adapt while focusing on key goals and objectives

Bonus ingredients* :

• Work experience in a high growth tech or SaaS company
• CDP development experience - ActionIQ, Tealium, Segment, Treasure Data, etc
• Familiarity with Snowflake, Airflow, Agile, AWS, GitHub, dbt, NetSuite, or Salesforce

Our Spread of Total Rewards

• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs
• 401(k) and matching
• Medical, Dental, & Vision Coverage
• Mental Health Benefits
• Subsidized backup childcare

*Bread puns encouraged but not required

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.