Job Description

POSITION SUMMARY

The Associate Customs Entry Writer role is an entry level position on the customs team, for an organized individual with excellent communication and customer service skills. The Associate Customs Entry Writer works toward a thorough understanding of the customs process, client’s requirements, and the role a customs broker plays in the supply chain. They further enhance their customer service skills, refine data entry competency, problem solving, and gain job related regulatory knowledge equipping them with the tools and experience required to advance within the organization.

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

Maintain Operational Excellence:

• Develop an understanding of Customs requirements and Partner Government Agency involvement in the International trade transaction
• Receive and review documentation to input and transmit data for US Customs and Border Protection (CBP) release of shipments
• Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo
• Ensure regulatory requirements are met, and proper documentation exists for all shipments
• Demonstrate competency with respect to the customs brokerage products’ standard operating procedures (SOP) and best practices
• Manage customer invoicing, process vendor payables and assist with receivables of assigned accounts

Facilitate Relationships:

• Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors
• Promote a positive working relationship for all team members
• Gain awareness into customer specific standard operating procedures (SOP) and honor those commitments
• Adhere to a high level of operational excellence with respect to on time performance, accuracy, and customer service
• Understand and learn to leverage CHR’s network of departments, support teams and leadership.

Other Activities:

• Maintain sound Customer Standard Operating Procedures and Harmonized Tariff Schedule (HTS) databases to ensure full compliance of CBP and customer requirements
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

QUALIFICATIONS

Required:

• High school diploma or GED
• Basic proficiency in Microsoft Office Suite of programs
  

Preferred:

• Associate’s or bachelor’s degree from an accredited college or university
• Strong communication, prioritization, and multi-tasking skills
• Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customer needs
• High level of attention to detail
• Values a diverse and inclusive work environment
  

It’s important to note that per the Customs Regulations, specifically 19 CFR 111.53(e), a Customs Broker is required to receive written approval from U.S. Customs and Border Protection (CBP) if it knowingly employs any person who has been convicted of a felony. For this reason and unless prohibited by state or local law, we will perform our initial background check and an annual check for any person employed in a Global Forwarding Customs Brokerage Department.

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off (PTO)
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2021. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.