Engineering Manager, In-App Messages

Job Description

WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester WaveTM: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

WHAT YOU’LL DO

We're looking for an Engineering Manager for our In-App Messages team. In-app messages are a core messaging channel for Braze and sit at the heart of our mission is to deliver rich, delightful and useful experiences for end users who live in the diverse ecosystem of mobile, web, wearable, and TV platforms we support.

As a core component of one of the world's most widely adopted customer engagement platforms, the In-App Messages team powers up to two billion impressions per month, driving incredible business impact for our customers.

You will help us expand the flexibility and power of our in-app message product portfolio by helping architect, build and optimize new message types, features, and product enhancements. You’ll participate in architecture planning, pull request reviews, and recruiting. Additionally, you’ll optimize processes for the team’s success, facilitate discourse, support engineers’ growth, and work with the team’s product manager to keep team efforts on target for product goals. You’ll ensure that your engineers are successful in their tasks and enjoy their work!

WHO YOU ARE

• 5+ years of relevant experience with a strong track record of success, with 1+ years managing high performing teams
• Have strong and good opinions about how code should be written, as well as good development practices
• Excellent communication skills and a user-centric attitude
• Calm, patient, considerate, compassionate, supportive, and encouraging
• Strong organizational skills and ability to keep track of multiple streams of work at once
• Experience with agile processes and tools such as JIRA
• Experience with HTML/js, React, Ruby, Ruby on Rails, distributed systems, MongoDB, Redis, Datadog, EC2, Kubernetes could all be beneficial

WHAT WE OFFER

• Competitive compensation that includes equity
• Generous time off policy to balance your work and life, including paid parental leave
• Competitive medical, dental, and vision coverage for you and your dependents
• Collaborative, transparent, and fun loving office culture

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