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Lead Site Reliability Engineer (R&D)

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Cvent is a leading meetings, events and hospitality technology provider with more than 4,300 employees and nearly 21,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Site Reliability Engineers are responsible for ensuring that our platform is stable and healthy. We break down barriers by fostering developer ownership and empowering developers. We support them by building creative and robust solutions to operations problems. We use our background as generalists to work closely with product development teams from the early stages of design all the way through identifying and resolving production issues. We see the big picture. We help create and enforce standards while facilitating an agile and learning culture. We use SRE principals such as blameless postmortems and operational load caps to ensure we’re constantly improving our knowledge and maintaining a good quality of life. Overall, we’re passionate about automation, learning and participating in dynamic day to day work.

Site Reliability is about combining development and operations knowledge and skills to help make the organization better. Whether you have a development background and are interested in learning more about operations or are a DevOps/Systems Engineer who is interested in developing internal tools – Cvent SRE can benefit from your skillsets. Ultimately, we are looking for passionate people who love learning and technology.

We use a wide variety of technologies and avoid getting locked into a single path. If we find something that works better than what we have, we always are open to trying it out.

Here is a taste of the technologies you’ll get to work with:

• AWS (EC2 / ECS / Lambda / RDS / S3 / Route53 / DynamoDB)
• Docker
• Java, .Net, Ruby
• Linux, Windows
• PostgreSQL, SQLServer
• Kafka / CouchBase / CouchMobile
• Chef, Puppet
• Datomic
• Consul
• Terraform, CloudFormation
• Jenkins
• ReactNative
• Native iOS and Android

What You Will Be Doing:

As a Lead Site Reliability Engineer, you will use your advanced development and operations knowledge to identify and prioritize issues. Find universal solutions to common problems and mentor and support junior staff.

• Enlighten, Enable and Empower a fast-growing set of multi-disciplinary teams, across multiple applications and locations.
• Tackle complex development, automation, and business process problems.
• Champion Cvent standards and best practices.
• Ensure the scalability, performance, and resilience of our suite of products.
• Work with the development and product team of a new application to establish the right monitoring and alerting strategy.
• Work with a new acquisition's DevOps team to cross-pollinate best practices, educate and close gaps in Cvent standards.
• Develop build, test and deployment automation that seamlessly targets multiple on-premises and AWS regions.
• Help a dev team working on a legacy code base to realize zero-down-time deployments.
• Give back by working on and contributing to Open Source projects: https://github.com/cvent
• Automate all the things!

What You Need for this Position:

We believe that passion and willingness to learn outweigh any list of skills, however having experience in some of the areas below would help you hit the ground running and show that you can be successful as an SRE at Cvent.

• Object-Oriented Software development in Java, Scala, etc.
• CI Server administration and support (Jenkins)
• Configuration automation using Chef or Puppet.
• Building tools and scripting frameworks from scratch
• Solid Windows and Linux administration skills.
• Working with APM, monitoring, and logging tools (New Relic, DataDog, Splunk)
• NoSQL (etc., Couchbase, Cassandra).
• SQL databases (MSSQL, PostgreSQL, etc.).
• Message Queues (RabbitMQ).
• Scripting languages like Ruby, Groovy, Bash, PowerShell, or Python.
• Bachelor's or master’s degree in a technical field required
This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly. #LI-Remote

EEO[/AA]/Minorities/Females/Disabled/Veterans

At Cvent we celebrate, support and are committed to creating a diverse and inclusive environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected characteristics.

Cvent maintains a drug-free workplace

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