Manager, Retail Operations

Job Description

Who is Allbirds?

At Allbirds, we believe in using business as a force for good. We’re a global footwear and apparel brand with roots in New Zealand and our headquarters in San Francisco. Since 2016, we’ve been on a mission to prove that comfort, design, and sustainability aren’t mutually exclusive. Our commitment to creating better things in a better way is fueled by a belief that the fashion industry needs to focus less on flash and more on thoughtfulness. And as a certified B Corp, we’re dedicated to making the most sustainable products we can using premium natural materials - designed for life’s everyday adventures.

Where we need help

The landscape of Allbirds is changing quickly. Through the addition of retail stores globally and updates to product offerings, we need an organizational wizard to help manage the complexity and drive seamless execution as we scale. This role will be crucial key partner our Supply Chain Team and other cross functional partners supporting the continued new store expansion and standardization of inventory processes, tools, and capabilities to help drive business priorities for our stores and customers

What does the job entail?

• Identify and implement process and strategy improvements that will enhance daily operations and align with business objectives across the retail store.
• Own a variety of vendor relationships to aid daily operations in store.
• Support labor maximization initiatives and developments.
• Develop close partnership with Distribution, Logistics, and Procurement teams to influence strategy to manage inventory flow to stores.
• Support continuous improvement initiatives related to retail fulfillment, including process/tool development, cross-brand standardization, and omni-channel solutions.
• Manage inventory movement/compliance by supporting stores in ensuring the accurate and timely processing of retail inventory life cycle, including cycle counts, inbound receiving, send backs and end of life.
• Coordinate and collaborate with business partners to implement process and system changes.
• Own, develop, and manage forecasts for business critical supplies to support our global fleet seamlessly.
• Work with vendors to source and distribute branded retail supplies.
• Own key supplier relationship and performance both strategic and tactical.

What kind of person are we looking for?

• A strong people manager that can help development and prop up their team.
• Be flexible with the agility to react to a quickly changing and sometimes hectic environment.
• Provide structure to ambiguity and continuously seek improvement of processes.
• Be vocal on necessary updates to help contribute to the success of the broader Retail Organization.
• Extremely detail oriented while managing multiple work streams.
• Be available during evenings and weekends as needed.

More practical skills needed:

• BA/BS or equivalent work experience
• Remote Eligible, must be located within commutable distance of a US Retail Store in the following states: CA, CO, IL, MA, MN, NC, NJ, NY, PA, TX, GA, WA, or in Washington DC
• 3+ years experience across below:
• Expert in Microsoft Office and Google Drive

What can we offer?

• Competitive salary + equity
• Medical/Dental/Vision insurance
• 401k employer match
• Paid parental leave
• Fitness benefits
• Discounted products
• Pup friendly office!

Diversity

Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

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