Application Support Engineer PCB Signal Integrity EDA

Job Description

Mentor Graphics is now Siemens EDA

Siemens EDA is a global technology leader in Electronic Design Automation software. Our software tools enable companies around the world to develop new and highly innovative electronic products faster and more cost-effectively. Our customers use our tools to push the boundaries of technology and physics in order to deliver better products in the increasingly complex world of chip, board and system design.

Position Overview

We are seeking an Application Support Engineer to provide technical support to our customers using Siemens PCB signal integrity, simulation, and modeling applications.

Responsibilities

Provide general application support and troubleshooting/problem-solving to internal and external customers using phone, screen sharing and email.

Qualified candidates must be able to:

• Trouble-shoot software problems and find solutions, workarounds and communicate solutions to customers
• Document software defects in our bug-tracking database and document solutions in our Support Center knowledge base. Documented solutions often require creation of short videos.

Opportunities for career growth include:

• Providing formal software application training to customers.
• Providing professional consulting to our customers on application installation and setup, creating automation scripts, validating, or creating models for our analysis applications.
• Providing professional consulting delivering analysis services and/or creation of custom HyperLynx DRC rules

Required Knowledge/Skills, Education, and Experience

• Education: BSEE or MSEE. Work experience or college project experience and understanding of the PCB design process is required.
• Familiarity with any PCB design tool such as DX Designer, Xpedition, PADS, Cadence Allegro, Eagle PCB, Altium or others.
• Familiarity or experience with any one or more of the following analysis tools: HyperLynx, SiSoft, Keysight ADS, Cadence Sigrity, HSPICE, LTSPICE or Ansys HFSS would be highly desirable.
• Understanding of 3D electromagnetic field modeling and simulation of PCB structures highly desirable
• Understanding of DDRx design principles a plus
• Some knowledge of PCB design problems such as EMI/EMC, signal integrity and power integrity is required.
• Excellent communication and interpersonal skills are essential as is the ability to contribute in a remote team environment. Ability to document procedures and debugging knowledge.
• Willingness to travel to internal meetings and customer sites.
• Requires the ability to manage and solve complex problems with minimal direction. Job will require multitasking of several complex issues at once, so prioritization ability is essential.
• Programming experience is a plus: Knowledge of Python, COM, VBScript, JavaScript

At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds

Where permitted by applicable law, Siemens may require employees to be fully vaccinated against COVID-19 based on job requirements, and in accordance with an accommodation based on legally protected reasons.

Organization: Digital Industries

Company: Siemens Industry Software Inc.

Experience Level: Experienced Professional

Job Type: Full-time

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.