Product Manager - Technical in Timonium, Maryland, United States of America at PayPal

Job Description

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.
The PayPal Global Pay Later Merchant team is responsible for merchant facing PayPal’s buy now, pay later (BNPL) payment solutions from onboarding, integration, and servicing. The Product team is responsible for managing the entire merchant lifecycle with new products from discovery, solution design, build, and implementation. We are also responsible for managing and improving our existing product offerings. The candidate must possess the ability to understand business requirements and processes. They will be passionate about their work, self-motivated, detail-oriented, and have excellent problem-solving skills. The ideal candidate will have superb communication skills and be able to present complex analytical results, both written and verbally, in a clear and easy-to-understand manner. What does it take to succeed in this role? Able to think about business opportunities, operations, and architectural diagrams during stakeholder discussions. Significant engagement with partner tech teams and proven ability to get critical features above the line on other product roadmaps. Excited to learn from others while bringing your own capabilities and perspectives.

Primary Job Responsibilities:

• Product Management: Own the end-to-end product roadmap to enable merchants to offer Buy Now Pay Later payment solutions – everything from discovery, integration, testing, go-live, and post-live experiences. Use A/B Testing, analytics, market research, usability studies, and competitive analysis to drive decision making
• Customer Insights: Define and proactively monitor key performance metrics to support and inform product decisions. Engage in problem-solving with analytics to determine trends and root causes.
• Manage ambiguity: Understand complex business problems across business units, geographies, and product lines to create hypotheses and translate this into analysis requirements and identify meaningful insights that help PayPal improve our customer experience.
• Stakeholder Management: Work cross-functionally with engineering, user research, user experience design, content, analytics, program management, sales, marketing, and customer success teams. Present product vision and create consensus both internally and with key external partner teams.

Job Requirements:

• 4+ years experience as a Product Manager with end-to-end product delivery.
• Bachelor’s degree in Engineering, Computer Science, Business or other equivalent degrees.
• Exceptional communication and presentation skills.
• Willingness to roll up your sleeves and do whatever is necessary; general manager/owner mentality.

Preferred Qualifications:

• Experience in working with development teams in scrum and agile methodologies.
• Have a passion for deep empathy for large and small B2B retailers and care about challenges during their digital transformation journey both online and offline.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience analyzing, interpreting, and leveraging data to make product decisions.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
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