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Remote - Project Logistics Specialist

C.H. Robinson

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Job Details

Location: 9910 39 Ave NW #104, Edmonton, AB T6E 5H8, Canada Posted: Jan 04, 2022

Job Description

We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next Project Logistics Specialist. Do you like building relationships with customers? Are you a strategic problem-solver? If so, this might be the perfect role for you.

The Project Logistics Specialist is responsible for supporting the overall management and coordination of project freight to achieve client satisfaction. C.H. Robinson Project Logistics’ goal is to develop long term relationships with clients and their contractors by providing excellent service and successfully demonstrating that we are a premier project forwarder through superior performance.

This position can be remote in Canada or the U.S.

If this all sounds good, let’s talk more about what you’ll be working on.

Responsibilities:

  • Overall project management and coordination for all project files relating to truck/rail, sea, and air, barge inbound and outbound
  • Ensure that all Shipment obligations are met and that full client satisfaction is achieved
  • Rate negotiations, carrier strategy and carrier selection
  • Set up template for billing and project reports for use by PL Coordinators
  • Develop account relationships with contacts at multiple levels within the customers’ organizations
  • Monitor compliance with insurance requirements, reporting and claim settlement
  • Interface with client representatives when critical issues arise and assess possible solutions
  • Manage customer expectations through the creation and utilization of SOPs, KPIs, and other account specific metrics
  • Conduct regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer
  • Travel as directed by the company including onsite work
  • Compliance with corporate policy for communication, confidentiality
  • Completion of the 4 Pillars
    • Fluency in Incoterms 2020
    • 40 hours of logged offsite work (boots on the ground on jobsites)
    • Design solutions and execute from quote to cash
    • General understanding of the CH Robinson Project Execution model and work breakdown structure
  • Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:

  • High school diploma or GED
  • Minimum 5 years of project logistics experience

Preferred Qualifications:

  • Bachelor’s degree from an accredited college or university
  • Ability to travel up to 20% (for offsite Project Logistics Specialist up to 100%)
  • Ability to work independently and provide onsite management of small to medium projects
  • Willingness to be onsite for extended periods of time
  • Ability to work in a fast-paced and deadline-driven office environment
  • Excellent verbal & written communication skills and phone etiquette
  • Ability to multi-task, prioritize, and manage time effectively
  • Exceptional customer service skills and follow up
  • Proficient in Microsoft Office Suite of programs
  • Knowledge or coursework in Supply Chain, Logistics and or International Business
  • Values a diverse and inclusive work environment

If this sounds like the job for you, let's talk! We can't wait to hear from you!

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

  • Medical
  • Dental
  • Basic and Supplemental Life Insurance
  • Vacation and PTO time
  • Paid holidays
  • Short-Term and Long-Term Disability
  • Retirement Plan with 4% company matching
  • Employee Stock Purchase Plan
  • Charitable Giving Match Program
  • Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Why Do You Belong at C.H. Robinson?


Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2021. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.


About C.H. Robinson

C.H. Robinson is a leading third party logistics and supply chain management provider, offering a variety of strategic global shipping and freight transportation solutions.

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