Senior User Experience Designer

Job Description

Description:

Providence St. Joseph Health is calling a Senior User Experience Designer . This position works 100% remotely, and is open to candidates residing in in Alaska, Washington, Montana, Oregon, California or Texas.

Applicants that meet qualifications will receive a text with additional questions from our Modern Hire system.

We are seeking a Senior User Experience Designer who will work closely with our interdisciplinary team of researchers, service designers and customer experience experts to identify actionable design principles, visualize and prototype transformative experiences, and co-create the path ahead for all things patient financial experience. You will bring user experience design excellence to our human-centered design process and support the evolution toward patient-centric service mentality within our organization. This is an opportunity to be part of a team that is creating positive impact for our patients and the healthcare community by creating experiences that change people's lives for the better. This role may also be available as a fully remote role or flexible work location arrangement.

In this position you will have the following responsibilities:

• Contribute to all phases of design projects by developing thoughtful, impactful user journeys, concept sketches, user scenarios, data scenarios, user flows, experience maps, wireframes, information architecture, prototypes, interaction patterns and UI patterns.
• Actively participate and provide influence in experience research and service design strategy development.
• Ensure that established user needs and service strategy principles have direct impact in the design of user experiences.
• Collaborate seamlessly with clients, project managers, and others as appropriate.
• Provides counsel and feedback to stakeholders and other design team staff as needed.
• Coordinate with UX-related outside partners and vendors as needed.
• Demonstrate ability to balance projects and individual work to ensure timely, on-budget outcomes, or recommend appropriate modifications and updates to schedules.
• Study exemplars from design and other industries to learn, leverage, and hone your craft in digital experience design, as well as new technologies to support design experiences.
• Maintain and develop personal professional knowledge of digital design and its impact in the healthcare industry.

Qualifications:

Required qualifications for this position include:

• Bachelor's Degree in relevant discipline such as Interaction Design, Human Computer Interaction or related design field or equivalent education/experience.
• 5 years experience working in UI/UX design and product development, preferably in a design firm or agency setting. Link to portfolio and resume along with application.

About the department you will serve.

One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence in revenue cycle systems and structures in support of our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. ORC’s objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: IT Operations and Support

Location: Washington-Renton

Other Location(s): Montana, California, Washington, Oregon, Texas, Alaska

Req ID: 330325