Implementation Consultant (French Speaking)

Job Description

We believe each moment in sports can change the plan, change the game and change lives. That’s why our mission is to build the world’s most powerful network of sports video and data to empower teams to make every moment count.

How? By hiring people around the world who want to help us support coaches, players, analysts, recruiters, teams, clubs and fans. Hudl customers use our products to capture video, analyze data, share highlights and a lot more. They stay ahead of the game with the latest technology and we help them achieve their goals.

Want to join us?

We’re looking for an Implementation Consultant to help enhance our training efforts across our exciting suite of products. We need someone who’s passionate about our customers to help them get the most out of their subscriptions. You will train our customers, collaborate internally with stakeholders, manage internal processes, assist our front-line support team, and make sure accounts are set up for success.

We are flexible with location but this role will be based in Barcelona, Spain and regular travel to France will be required when necessary.

You Are

• Flexible . You’re willing to roll with the punches and will adjust to our evolving global support strategy over the next several months.
• Driven . Your to-do list has been no match for your tireless work ethic.
• Knowledgeable . You have an understanding of our existing product suite and are motiivated to learn more.
• Team Focused . You are willing to do whatever it takes to see our team succeed, whether it be assisting with front-line volume, assisting with department initiatives, or collaborating internally.
• Problem Solver . You are detailed driven and can identify, analyze, and solve challenging problems

You Will

• Improve . You will constantly push for improvement in yourself, your team, and the product. Hudlies are always looking to identify ways to grow personally and professionally.
• Challenge . You take the initiative to understand a customer’s workflows and challenge them so they get the most out of our products.
• Deliver . You’ll understand the needs of our elite customers, and will work closely with them to exceed their expectations and set them up for success.
• Listen. You’ll work with department leaders to surface customer insights.
• Collaborate. You’ll work closely with support, sales, and implementation leaders to execute on the strategy for customer training and onboarding.

We Will

• Celebrate work at Hudl retreats . We like to gather our Hudlies from around the world to showcase achievements and strategize for the future.
• Treat you like an adult . We’re all about a healthy work-life balance. We’ll give you unlimited vacation time and have company-wide timeout days (no meetings allowed).
• Provide career growth . We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Supply you with tools for success . We've invested in our office spaces, designing them with our employees in mind. You’ll have the enriching, flexible environment and powerful hardware you need to do your job well.
• Support your mental health . We care about our employees’ wellbeing. Our Employee Assistance Program and Employee Resource Groups have you covered.

Diversity at Hudl

Hudl is an equal opportunity employer. We understand the power of a diverse team, celebrate differences and promote inclusion.

We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.

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