Director, ServiceNow Development

Job Description

KPMG is currently seeking a Director of Development to join our Global Technology & Knowledge Group which is part of KPMG International.

Responsibilities:

• Evaluate business requirements in the early stages of the program to determine what workflow, integration technologies, system architectures and configurations should be employed to meet business objectives efficiently and effectively
• Responsible for ensuring the SaaS Platform Configuration & Development processes are performed according to the agreed and documented standard and meets the aims of the definition
• Leader in defining the platform strategy offerings, solution architecture, design, integration and best practices
• Drive the delivery of the solution, providing leadership and guidance to the architecture, development and project teams Sponsoring, designing and change managing the process and its metrics
• Oversight of the platform teams and their processes that satisfy the Demand
• Collaborate with Portfolio Management in the monitoring and timely management of all Demand in the pipeline

Qualifications:

• Minimum ten years of experience in governance and platform management or related field, with a specialty in ServiceNow
• Bachelor’s Degree from an accredited college or university or equivalent work experience
• Thorough knowledge of SaaS Platform Configuration & Development and improvement methodologies, with deep technical skills in ServiceNow as well as the ability to help architect and design custom workflow based ServiceNow solutions
• Must have experience running large-scale, Global ServiceNow projects that leverage custom workflows, federated instances and support 10,000+ users
• Experience managing a team in a complex technology environment; ITIL (practitioner or expert) certification preferred, with work experience in mature service management environment