Enterprise Printing Technician - REMOTE

Job Description

Date Posted:

Country:

Location:

The Enterprise Printing Technician will be assigned to the Digital Workplace Services - Managed Print Services (MPS) team. This position will be responsible for supporting the overall day-to-day technical operations of Collins Aerospace laser and label printing infrastructure. This individual can sit at any Collins Aerospace domestic location or remote.

Primary Responsibilities:

•Administer the Enterprise Print Environments including Windows print queues, YSOFT SafeQ software, and other ERP/PLM/MES software

•Assist with configuration and maintaining print server infrastructure in support of the Managed Print Services program (MPS)

•Provide onboarding support of printers into the Managed Print Services (MPS) program during MPS program rollout.

•Provide after-hours support on a rotational basis for completion of maintenance and upgrades to server systems and applications and helping with any outage/problem issues

•Troubleshoot printer issues, ensure security of the print environment and remediate any compliance issues

•Support remote technicians

•Provide Xerox/Rightfax Fax support

Basic Qualifications:

• Bachelor’s degree and 2 years of prior relevant experience OR In absence of a degree, 6 years of relevant experience is required
• Must be a U.S. Person/Permanent Resident “Green Card” holder
• No travel is required
• Minimum of 3 years of experience supporting an Enterprise printing environment is required
• Strong troubleshooting skills including Windows Server Printing, MFD, Laser, and label printer issues
• Basic knowledge of network architecture

​Preferred Qualifications:

• Experience managing over 1000 devices in an Enterprise environment
• Experience in ERP, PLM, and MES system printing (SAP, JD Edwards, Epicor, Teamcenter, etc..)
• Experience with administering YSOFT SafeQ environment a plus

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today!

Collins Aerospace Diversity & Inclusion Statement: Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility. WE ARE REDEFINING AEROSPACE.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement
• Life insurance and disability coverage
• Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal
• Ovia Health, fertility and family planning
• Employee Assistance Plan, including up to 5 free counseling sessions
• Redbrick – Incentives for a Healthy You
• Autism Benefit
• Doctor on Demand, virtual doctor visits
• Adoption Assistance
• Best Doctors, second opinion program and more!

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

• Background check and drug screen required (every external new hire in the U.S.)
• Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms