Account Receivable Specialist

Job Description

​​See yourself at Twilio.

Join the team as our next Accounts Receivable Specialist, Asia-Pacific (APJ) .

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to help the Accounts Receivable Team better serve both our internal and external customers in the APAC Region.

Our accounts receivable team is responsible for processing all cash received from our customers and reconciling the same across multiple accounts, currencies and systems in a timely and accurate manner.

Responsibilities

In this role, you will:

• Your key deliverable will be to ensure all customers cash receipts are accurately applied within the billing system and ERP on a daily basis.
• Ensure Customer queries are replied to within the required SLA.
• Focus on day-to-day duties related to cash application, merchant accounting, journal entries, and reconciliations
• Interact extensively across all functional teams within Twilio and assist as queries arise.
• Update processed and procedures as required for your tasks

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Proficiency in Japanese and English
• 2 years experience in a high volume Accounts Receivable team.
• Experience of an ERP System and knowledge of Salesforce.
• Good working knowledge of Microsoft Office and Google Documents.
• Experience working independently and as part of a team.

Desired:

• Excellent written and verbal communication skills.
• Experience using Oracle Fusion

Location

This role will be located in our Tokyo, Japan office. No travel is anticipated.

What we offer

There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions .