TITLE: Senior Analyst, Customer Operations
DEPARTMENT: Customer Operations
LOCATION: Culver City, California
REPORTS TO: Manager / Sr. Manager, Customer Operations
JOB DESCRIPTION:
SPHE’s Operations department is seeking a VMI Senior Analyst to play an integral role in the Planning, Forecasting and Replenishment of our Key Accounts. This position is responsible for maintaining optimal customer inventory levels to achieve in-stock, fill rate and weeks of supply goals. The results of which will lead to increased revenue, decreased costs, increased customer service, and increased optimization to the supply chain. This role serves as an important touch-point with the customer and provides insights to internal departments regarding product performance.
This individual should also have functional experience in data warehousing/business intelligence and be able to translate business problems into solutions by using analysis tools to find patterns and root causes to problems. This individual must be able to manage multiple projects simultaneously and be able to prioritize them in accordance with the challenges of a rapidly changing environment.
The scope of the Senior Analyst’s duties requires a demonstrated ability to serve in a leadership position among the Analysts. As such, the Senior Analyst is expected to serve as a role model in the department, perform at a high level of capability/execution, and identify/resolve challenges with minimal guidance.
RESPONSIBILITIES:
CORE COMPETENCIES
REQUIREMENTS:
KNOWLEDGE OF:
*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.
*As part of our commitment to health and safety, all U.S. non-union applicants and employees must submit proof of vaccination against COVID-19 or request and obtain approval of a reasonable accommodation based on disability or a sincerely held religious belief, practice or observance. To request an accommodation for purposes of participating in the hiring process, you may contact us at [email protected].
About Sony Pictures Entertainment
Sony Pictures Entertainment (SPE) is a subsidiary of Sony Entertainment Inc., a subsidiary of Tokyo-based Sony Corporation.
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