Radiologist Efficiency Supervisor, 2nd Shift

Job Description

Job Title

Job DescriptionEffective Wednesday, December 8, 2021, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips. Employees with a sincerely held religious belief and/or disability impacting their ability to obtain the COVID vaccine can request a reasonable accommodation. If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance. Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most. The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.

As our Radiologist Efficiency Supervisor, you are responsible for the performance, results and remote supervision of our newly established Radiologist Efficiency support team, a subset of the Radiologist Support team with a niche focus in increasing the productivity of radiologists’ reading. This is an opportunity to grow and develop a new team in a critical area—identifying, developing and leading new workflows to increase radiologist efficiency. You have the opportunity to lead change and drive improvement in a fast-paced remote environment serving radiologists. In this 24/7/365 function, the Radiologist Efficiency Supervisor analyzes the radiologist workflow, identifies areas of opportunity for improvement, and leads change management initiatives to increase radiologist productivity. The supervisor ensures this is accomplished by reviewing and reporting metrics to demonstrate data-driven continuous improvement.

You are responsible for

• Developing and leading a Radiologist Efficiency team and workflows on our Second Shift, which has some flexibility but is normally 2:00pm to 10:00pm MST.
• Identifying areas of opportunity for improvement, and leading change management initiatives to increase radiologist productivity
• Data mining and reporting workflow and radiologist productivity metrics, demonstrating data-driven continuous improvement
• Formulating the project plan in accordance with the goals and timing, resources required, anticipated costs, and quality standards to be used.
• Evaluating the project initiatives as to costs/benefits and added value, takes corrective actions when necessary and generates adequate reporting
• Resource scheduling and coordination
• Ensuring compliance and adherence with customer guidelines and company process and policy requirements
• Working collaboratively and cross functionally with internal TR Management teams and DR radiologists to drive achievement of departmental and organizational KPIs.
• Performing all job duties outlined in the Radiologist Efficiency Specialist position and be available to perform these roles
• Identifying and developing talent and leading by example to promote a performance-based culture
• Managing the hiring of new staff members and completing all on-boarding processes as required.
• Conducting new hire training.
• Preparing and presenting employee reviews for direct reports
• Completing all timekeeping tasks within the Kronos system
• Supervising Radiologist Efficiency employees and managing employee performance issues.
• Creating disciplinary documents and having conversations with staff members when needed
• Evaluating and maintaining all training materials for current work standards and practices
• Be familiar with and administer all state regulations regarding breaks, overtime, illness and time keeping
• Planning, documenting, and scheduling for PTO and other staff absence requests
• Help to align activities of team in support of business strategy objectives and contribute to business commitments
• Meeting with RS manager at regular intervals to discuss departmental needs
• Other duties as assigned by senior leaders

You are part of

Our Direct Radiology team providing Radiology services across the US and globally. The Radiologist Efficiency Supervisor reports to the Radiologist Support department manager and will work a schedule in conjunction with the Radiologist Support Manager and Supervisor(s) to provide optimal supervisory coverage of the Radiologist Efficiency team. The Radiologist Efficiency workflow is in place 6pm ET to 6am ET.

To succeed in this role, you’ll need a customer-first attitude and the following

• Associates degree in technical field or business preferred
• Work second shift, usually 2:00pm to 10:00pm MST.
• Current ARRT certification preferred
• 2 + years professional experience in healthcare information technology or radiology, preferably in a fast-paced medical environment delivering high quality patient care.
• Possess at least 1 year of experience in a leadership position within a similar work environment.
• Demonstrated ability to identify opportunities for improvement and lead change management initiatives.
• Strong skills in critical thinking, analytics, and Excel to evaluate processes, track productivity metrics and prepare reports to leadership on a frequent basis.
• Basic knowledge of DICOM, HL7 and radiology workflows.
• Possess adequate computer skills and computer program knowledge.
• Possess the ability to troubleshoot and quickly resolve any issues including but not limited to staffing, customer service, and/or Information Technology
• Sitting at desk while working shifts ranging from 8hrs to 12hrs, with breaks as determined by applicable labor laws and Philips’ break policy
• Remote employees are required to have an environment free of all outside distractions and background noises. While on shift, your office must remain clear of non-work-related events, people, and activities that may disrupt or interfere with your work.
• Ability to have direct ethernet connectivity at workstation, with a speed requirement of 20+Mbps down and 5+Mbps up. Exceptions to this for specific positions within the Company must be presented for approval prior to employment.

In return, we offer you

The ability to collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.​ Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Our hybrid working model is defined in 3 ways:​

We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when, and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams, and our customers on a case-by-case basis. ​

We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best. ​

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran

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