Communications Center Radio Operator(s)

Job Description

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Do you have a passion for aviation? Have you always wanted to work with pilots and Air Traffic Controllers? Do you enjoy providing superior customer service? As a Communications Center Radio Operator, you will be able to do all of this and more! In this role, Collins Aerospace offers a rewarding and challenging opportunity to truly make a difference as an aviation communication professional.

The Communications Center Radio Operator will manage air-to-ground and ground-to-air traffic radio messages and communications for airline dispatchers, pilots, air traffic controllers and other authorized agents. They will provide outstanding customer service while receiving, copying and delivering Air Traffic Control clearances, advisories and information requests.

Collins Aerospace will provide training on weather code symbols, procedures related to Air Traffic Control relay operations and our communications regulations, procedures, abbreviations and the operation of all applicable equipment. All training will be completed on-site at the Communication Center and must be successfully completed within the 6-month probationary period, in order to continue employment.

Job Responsibilities:

• Operate HF/VHF radio, computer and telephone communication equipment.
• Transcribe pilot communications real-time into the airline and FAA systems
• Support a 24/7 operation with mandatory shift work
• Assist with communications between aircraft and various ground support stations.
• Keep Aviation Voice Service Staff and ATC Facilities up to date with information pertaining to in-flight anomalies.

The starting rate is $21.00 per hour and Radio Operators receive generous increases each year per the Union Contract with the International Brotherhood of Teamsters.

Basic Qualifications:

• High school graduate or equivalent in general education
• Must be capable of passing a typing speed of 40 words per minute
• As a safety-sensitive position, complying to DOT random drug and alcohol testing regulations
• Ability to support a 24/7 365 day operation
• Successfully pass a post-offer physical examination and audiogram.
• Must have resided within the United States for at least 3 consecutive years out of the last 5.
• Ability to pass a government-sponsored background investigation to include fingerprinting, and either U.S. Citizenship or Permanent Resident Alien status.
• Qualify to receive a Restricted Radiotelephone Operator Permit and obtain within 6 months of employment

Preferred Qualifications:

• E xperience in radio communications, call center customer service, help desk, or radio dispatching
• Ideally your experience will be in airline transportation services or public agency dispatching. Familiarity with the technical and operational terms encountered in aeronautical communication is also desired.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Avionics team advances aviation electronics and information management solutions for commercial and military customers across the world. That means we’re helping passengers reach their destination safely. We’re connecting aircraft operators, airports, rail and critical infrastructure with intelligent data service solutions that keep passengers, flight crews and militaries connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibilities.

WE ARE REDEFINING AEROSPACE.

Collins Aerospace offers a competitive benefits package includes

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

● Background check and drug screen required (every external new hire in the U.S.)

● Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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