Expert Services Specialist, Search

Job Description

Description

Ready to take your career to the next level?

Skai is looking for the best and the brightest to join our family. We're proud of our industry-leading digital marketing software but we're even prouder of the people behind it. That's where you come in!

Our work environment is very fast-paced and entrepreneurial. We work hard, we play hard, and we always do whatever it takes to delight our customers.

An Expert Services Specialist is a dynamic contributor tasked with providing world-class service to Skai clients. Day to day enablement, campaign creation and optimization, supporting client calls and performance reporting will be the primary responsibilities of this Specialist. Partnering with an Expert Services Manager, this individual will deliver elite-level results to ensure high growth for our clients and maintain the high standards of excellence that our Expert Services team at Skai is known for. Primary channels include Google Ads, Google Shopping, Microsoft Search, and Microsoft Shopping.

The ideal candidate will have paid shopping and search experience, data analysis capabilities, excellent client communication skills, and a willingness to dig in to help address client needs. Experience in the consumer goods vertical is preferred but not required.

Duties and Responsibilities:

• Uphold the team mission to bring about client success and self-sufficiency within search marketing and management
• Execute ad campaigns at an elite level, optimizing performance to exceed clients’ goals
• Act as a consultant and advisor to clients regarding media planning, campaign strategy and best practices
• Communicate the success and performance of assigned accounts, both internally and externally
• Provide paid media solutions & expert platform support to clients to enable them to use Skai’s tools effectively
• Partner closely with the product development team to drive platform innovation and capture market opportunity
• Pursue solutions for managed clients beyond the tools and templates available

Skai Requirements:

• Passion: Foster empathy, pursue excellence, and keep the bar high. Make it matter.
• Innovation: Make things smarter, simpler and faster. This takes guts and grit.
• Integrity: Be guided by truth and trust. We’re accountable for our words, decisions and actions.
• Humility: Stay grounded, collaborate and connect. We’re all in this together.

Position Requirements:

• Undergraduate degree
• 1-3 years of hands on shopping and search campaign implementation, optimization and management experience
• Experience with consumer goods vertical (preferred)
• Data analysis, Microsoft Excel and Google Workspace skills
• Experience collaborating with a team both locally and virtually
• Organized and methodical in approach to campaign management
• Energized by solving problems and finding opportunities to make a client successful
• Experience with Skai or other search marketing platforms preferred
• Google Adwords Certification is highly desirable
• Ability to travel occasionally

Equal Opportunity Employer

Skai is an Equal Opportunity Employer. At Skai, we believe ensuring a diverse, equitable, and inclusive workplace is not just an ideal to strive for; it is right, necessary, and our responsibility as humans. Our full DE&I commitment and global framework can be viewed on our company website and are aligned to our core values . We strongly encourage and seek applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, medical condition including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions, or any other protected status. Also pursuant to the San Francisco Fair Chance Ordinance, we encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants with Disabilities

Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.

Skai is an E-Verify employer.