Enterprise Sales Engineer

Job Description

As a Sumo Logic Field Sales Engineer, you will be paired with multiple Enterprise Account Executives, and be our customer’s primary technical point of contact. You will take a consultative approach with our customers, identifying their pain points and driving technical alignment between customer needs and Sumo Logic's Next Generation Cloud-Based Log Management and Analytics solution.

You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers, but you will also keep a focus on advancing the sales process. The best candidates for this position will have a track record of success in being technically proficient as well as customer savvy. You must have an excellent knowledge of the requirements and challenges enterprises (small and large) face with log management and analytics.

Responsibilities

• Conduct online and in-person demonstrations of the Sumo Logic platform
• Assess customer requirements and identify technical alignment between customer needs and the Sumo Logic solution
• Communicate customer feedback and requirements to Product Management, Engineering, Customer Service and other groups within Sumo Logic.
• Work hands-on with customers to install and deploy the Sumo Logic solution.
• As necessary, conduct end-users training on the Sumo Logic solution and functionality Work directly with customers to ensure their goals are being met

Qualifications and Skills

• Previous experience functioning as a Pre-Sales Engineer, supporting a complex software sales cycle to IT, DevOps, and Security leaders.
• Domain expertise with Security Information Event Management (SIEM), Application Performance Management (APM), DevOps and Infrastructure Monitoring is preferred.
• Deep experience working directly with customers to ensure that their business goals are being met
• Strong written and verbal communication skills, as well as business and technical acumen, are a must.
• A broad background in technical infrastructure, including servers, networking devices, and storage is very desirable
• Experience in successful start-ups in the area of log management and security is strongly preferred.

About Us

Sumo Logic is the pioneer in continuous intelligence, a new category of software, which enables organizations of all sizes to address the data challenges and opportunities presented by digital transformation, modern applications, and cloud computing. The Sumo Logic Continuous Intelligence PlatformTM automates the collection, ingestion, and analysis of application, infrastructure, security, and IoT data to derive actionable insights within seconds. More than 2,100 customers rely on Sumo Logic to build, run, and secure their modern applications and cloud infrastructures. Only Sumo Logic delivers its platform as a true, multi-tenant SaaS architecture, across multiple use-cases, enabling businesses to thrive in the Intelligence Economy.

#LI-Remote