Release Train Engineer

Job Description

Purpose of Job

We are seeking a talented Release Train Engineer for our San Antonio, Tx facility. This person may also work remote in a 100% work from home environment.
We are seeking an experienced Release Train Engineer for the P&C Billing Agile Release Train that has recently completed the journey to build, implement and deploy to 8 million members the new P&C Billing System (BASE). This ART will continue to implement capabilities and enhancements to the new system.
Responsible for ensuring teams and programs live Agile values and principles and follows processes and practices that the teams agree they will use within Agile (i.e. Scrum, Kanban, SAFe, etc.) frameworks to self-organize while delivering value to customers. The Scrum Master is a servant leader and champions the Agile mindset through effective guidance, coaching, education and through removal of impediments to team progress. This role is responsible for building high-performing teams focused on constantly improving team dynamics and performance. Scrum Masters at the Senior level demonstrate a deeper understanding of Agile delivery, product knowledge and the ability to influence multiple teams and practices.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This outstanding mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (31 seconds)

About USAA IT

Our most meaningful qualification isn't technical, it's human. Here, we don't just sit in front of a screen. We stand behind our 12 million members who rely on us every day.

We are over 5,000 employees strong, a passionately supportive and collaborative team built on agile principles. We've been a top-two Computerworld 100 Best Places to Work in IT five years in a row and were recently named a Top 50 Employer for Minority Engineers & IT by Workforce Diversity Magazine.

Tasks:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies and procedures for business activities.
• Provides hands-on facilitation of major Agile ceremonies across multiple development teams; consults and coaches teams (including the Product Owner) to support a smooth transformation to Agile practices.
• Enables continuous improvement and facilitates communication across teams to proactively manage dependencies and remove impediments and establish standards for Agile processes and tools.
• Supports efforts to resolve systemic impediments that continually block teams within their organization.
• Supports and educates product owners and product managers, especially with respect to refining and managing the product backlog and decision making.
• Ensures effective communication within and across teams and Programs; schedules and facilitates cross-functional meetings, and ensures appropriate progress tools, information radiators, and reports effectively provide transparency on team’s (or multiple teams’) or
• Program’s progress/productivity.
• Performs risk, issue, and dependency management for the teams and/or program and ensures compliance with company and regulatory policies and procedures.
• Ensures release management practices align to enterprise standards and leverages existing change management routines as needed.
• Acts as Agile SME to teams, departmental teams, product owners, and management.
• Participates in Scrum Master community of practice and mentors other Scrum Masters.
• For technology related efforts: Understands release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on leveraging them.
• Actively participates in Community of Practice discussions across different functional areas and Agile Release Trains (ARTs), as well as facilitates sessions on different topics of interest across the community

Minimum requirements:

• Bachelor's degree
• 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 6 years of directly related experience in process improvement, project management, software engineer, or business/requirements analysis with at least 4 years as a Scrum Master, Release Train Engineer, or has development experience working in a similar role in a lean or Scrum environment.
• Advanced knowledge and experience with multiple Agile delivery frameworks (e.g., Kanban, Scrum, XP, Lean, SAFe, DevOps).
• Knowledge of compliance and risk management frameworks, including experience to identify and mitigate risks.
• One or more Agile certification(s) such as: Certified Scrum Master (CSM), SAFe Scrum Master (SSM), Agile Certified Professional (ACP), or SAFe Program Consultant (SPC), or SAFe Agilist (SA).
• Advanced working knowledge of Microsoft Office products

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred experience:

• Previous experience (3-5 years) as a Release Train Engineer
• Agile expertise through certifications as an Advanced Scrum Master and/or Release Train Engineer
• Previous experience with Jira and Rally
• Strong technical analysis skills

The above description reflects the details considered vital to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective method for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this skill is: $97,200.00- $175,000.00* (this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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Relocation assistance is Available for this position.