Associate Account Manager (10 month contract)

Job Description

Quantcast is hiring an Associate Account Manager to work on our fantastic team in Paris! Our mission is to champion a free and open internet. We are an advertising technology company and the creators of a new and innovative intelligent audience platform that empowers brands, agencies and publishers to know and grow their audiences. As an Associate Account Manager, you will ensure success of current running campaigns, delivering world class customer support in order to exceed expectations of retaining and growing the business.

What you'll do:

• Be the main point of contact for client campaign set up and support, resolving client issues in a timely manner
• Partner closely with the Account Manager and your manager to ensure that the onboarding of new clients is accomplished in a timely and efficient manner
• Ensure agreed upon campaign is successful by consulting with clients on their campaign objectives and providing solutions to meet objectives
• Drive growth through ongoing campaign renewals, and increase deal size over time
• Work closely with Client services team to ensure operational excellence
• Performance calls and weekly client reporting / PCA collateral
• Provide input on quarterly client business reviews that result in continuous renewal and incremental revenue
• Provide research and insights to deepen client relationships and scale new lines of business

What you already have:

• Minimum 2 years of client-facing experience, in marketing or consulting
• Adaptability, curiosity
• Desire to learn new methods, procedures, techniques
• Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
• Demonstrated track record of success in outstanding customer service
• Analytical skills
• Understanding of traditional, digital and mobile media
• Proven track record of high productivity
• Native-level French and fluent English

Quantcast is an advertising technology company and the creator of an innovative intelligent audience platform that empowers brands, agencies and publishers to know and grow their audiences online. Our solutions are leveling the playing field for our customers when it comes to effectively reaching audiences online and helping them power a thriving free and open internet for everyone. Founded in 2006 and headquartered in San Francisco, Quantcast has employees in 20 offices across 10 countries. We are committed to building an inclusive and diverse environment where everyone can be their authentic self. We work to ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Recognizing the importance of flexible work environments, Quantcast has adopted a hybrid work model. The model gives employees the opportunity to work from home two days a week and work in the office for team collaboration for the remainder of the time. The effectiveness of the implementation may differ based on location or team, so please consult with your manager for further information. Through at least the end of 2021, we are providing additional flexibility, including relaxing the in-office schedule and offering flexibility around the number of days and which day one is required to be in the office. Hybrid employees can also work remotely for two weeks each year or apply for our fully-remote work program. To ensure the safety of everyone, all U.S. employees working from a Quantcast office or who meet clients are required to be vaccinated against COVID-19. Outside of the U.S., we encourage all employees to get vaccinated. Apply for this job