Logistics and 3PL Coordinator

Job Description

About HelloFresh

At HelloFresh, we want to change the way people eat. Over the past 9 years we've seen this mission spread around the world and beyond our wildest dreams. Now, we are the leading global company in the meal kit delivery market.

So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of encouraged and empowered home cooks that expands across the globe. We are one of the fastest growing meal kit businesses and are active in 12 different countries across 3 continents. In Canada, our growth trajectory and expansion has been phenomenal. We have launched facilities across the country and have recently added Chefs Plate to our team!

We are proud of our collaborative culture. Our diverse FreshFam enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

If you would like to join a dynamic and highly motivated team and work in a high-growth industry where you can have an impact and make a difference every single day, then join us!

You are welcome at our table.

At HelloFresh, we are committed to building and nurturing an inclusive community for our employees. We value diverse skills and experience, and strongly encourage applications from our Black, Indigenous, and People of Colour (BIPOC) community, as well as people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

HelloFresh is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates at any stage.

About the Role

We are looking for an analytical problem-solver with a hands-on, “whatever-it-takes” mindset to help build and manage our 3PL network. Responsibility will be given to you from day one, and you will be expected to use your initiative and creativity to help us grow our business across Canada. You are a roll-up-your-sleeves operator who thrives in detail, organization, and analysis, obsesses over delivering measurable results, and has a passion for food.

You will:

• Problem solve issues in our supply chain and work cross-functionally to come up with a solution
• Manage our weekly spend to ensure we hold our 3PLs accountable and in accordance to the contract between HelloFresh and 3PL
• Track Storage/freight costs and report weekly spend, while actively seeking cost-saving opportunities through maximizing storage, negotiating freight rates, minimizing waste, controlling BBD inventory.
• Perform audits at 3PLs, report discrepancies with RCCA.
• Continuously improve supply chain processes (after hours requirements, coordinating deliveries, substitutions, etc.)
• Work collaboratively with the procurement team to problem solve issues in our supply chain and come up with a solution
• Measure performance of our couriers and identify opportunities to improve KPIs

At a minimum, you have:

• Minimum 2 years previous experience in a similar role
• Strong communication skills with proven ability to build strong working relationships
• Excellent organizational skills with high attention to detail
• Data-driven mindset with a strong analytical toolkit; you're an Excel wiz
• Highly organized and detail-oriented: you have well-honed strategies for never missing a deadline or overlooking a key detail, and are comfortable juggling multiple priorities at once
• Entrepreneurial with a “get the job done” mindset: you do whatever it takes to get the job done and enjoy being in the trenches
• Cool as a cucumber: you’re comfortable working under tight, immovable deadlines and making key decisions under pressure
• Proactive, ambitious, and assertive: you take ownership of your work and should think beyond the scope of a given assignment
• Naturally curious: you're innovative, extremely creative and constantly looking for ways to improve upon things

Why you'll love it here:

• A competitive salary and company benefits
• 75% discount on HelloFresh and Chefs Plate meal kits
• Partial top-up for parental leaves
• A work-from-home allowance and flexibility to work remotely (within Canada) up to four weeks per year - learn more about our flexible Hybrid Work Approach below!
• We trust and support you - take ownership of your work and push your ideas from inception to execution
• We want to see you grow - we support your career progression and provide learning and development opportunities
• We take our work seriously, but we don't take ourselves too seriously. You’ll work with fun, energetic, and supportive teams.
• We’ve kept up the work-hard, play-hard energy virtually. From team socials to HQ Wellness Wednesdays to holiday and milestone celebrations, you’ll have plenty of opportunity to connect socially with teammates across the company.

Hybrid Work Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility for our employees is a core part of creating a great employee experience. We are also mindful that many employees thrive on in-person interactions and collaboration opportunities at the office (e.g. new joiners, team building, social events, experiencing our product).

To meet those needs, we are pleased to provide a Hybrid Work Approach, which enables employees to work from home up to 50% of the time, and also work remotely (within Canada) up to four weeks per year. During the COVID-19 pandemic, our HQ employees are primarily working remotely from home and we have the office open and available on a voluntary basis for employees who wish to work from there. Pending public health guidelines, we expect to return to the office using our Hybrid Work Approach. Employees will receive a minimum of one month’s notice of our Hybrid Work Approach taking effect and when employees will be expected to start work from the office.

When we return to the office, you’ll love:

• Our bright and functional space located in the heart of downtown Toronto (110 Spadina Avenue)
• Our test kitchen, where our recipes are tested on-site, so there are delicious meals constantly flowing!
• Our newly renovated employee lounge, decked out with a movie projector, comfy couches, board games, and a ping pong table!
• Our gorgeous rooftop patio, with a perfect view of the CN Tower while you enjoy lunch outdoors!
• Our fully-stocked kitchen with fresh fruit, healthy and not-so-healthy snacks, sparkling water, cold brew coffees, and more. (Are you seeing a pattern yet? Hint: We love food!).

COVID-19 Vaccination Policy

The health and safety of all staff members at HelloFresh is our top priority. As such, we are committed to taking every reasonable precaution to protect the health and well-being of our employees against the risks of COVID-19.

Full vaccination against COVID-19 is proven to be a safe and effective tool in protecting our health and our communities. In support of this, we have adopted a COVID-19 Vaccination Policy requiring all staff members to be fully vaccinated in order to access the office or to attend a HelloFresh sanctioned event located outside of the office.