Central Strategy and Operations Manager, Google Customer Solutions

Job Description

This role may also be located in our Playa Vista, CA campus.

Qualifications

Minimum qualifications:

• 5 years of experience structuring and solving cross-functional problems, and leading cross-functional projects
• 5 years of experience communicating, aligning, and managing stakeholders across multiple levels (i.e., executive leadership and contributors)
• Experience with manipulating data sets and SQL to derive insights, execution communications, and presentation

Preferred qualifications:

• MBA or other graduate degree
• 5 years of work experience in Finance, Sales Operations, Management Consulting, or Investment Banking
• Experience in sales operations and strategy
• Ability to structure a compelling storyline and build presentation decks/briefing documents that support the narrative
• Excellent communication and presentation skills

About the job

As a Central Strategy and Operations Manager, you will launch and lead high-priority sales strategy projects. You will identify opportunities to accelerate growth and increase efficiencies by working with executive sales leaders and partnering with cross-functional teams. In this role, you will have exposure to sales and operations leaders as you solve complex problems across the organization, develop recommendations, and present to executive leadership. You will help Google Customer Solutions sales teams effectively and efficiently grow globally.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

• Partner with executive Google Customer Solutions leadership to identify strategic priorities and opportunities for future growth and efficiencies
• Lead, launch, and land global strategic and operations projects to help sales teams be more effective in helping customers grow
• Partner with cross-functional teams (e.g., Small and Medium Businesses Marketing, HR, Sales Finance, and technical support) to drive critical initiatives to success
• Manage executive-level presentations (i.e., Quarterly Business Reviews and special projects)

Locations

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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