Inside Sales Representative

Job Description

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Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don’t just get people from point A to point B. We’re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we’re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we’re changing the game of aircraft interiors. Are you ready to join our team?

We are hiring for an Inside Sales Representative in Lenexa KS. This is a role where teamwork and excellent communication skills are critical to successfully expanding the Business Unit. This position is for an Inside Sales specialist who will perform high-volume data entry as well as manage customer accounts. They will review, prepare and process sales orders. This could include responsibilities such as part number and pricing and lead time validation, MRP review, contract review and customer portal acknowledgement. This person must have strong organizational skills, attention to detail and the ability to work well under pressure. This person must be very professional both verbally and through email exchanges. They must be able to work with cross functional team to problem solve. This is an onsite position, no remote or hybrid options available.

Primary Responsibilities:

• Works closely with sales representatives to understand, in detail, the sales and administrative process.
• Provides technical expertise to current and prospective customers.
• Develops junior team members in responding to more complex customer concerns and problems to enable/ensure customer satisfaction.
• Arranges and provides shipments to enable demonstration of products by sales personnel.
• Responsible for moderately complex customer calls.
  Sells products and services typically via phone or online orders (with quotas and/or productivity needs).
• Assists with the proposal generation process and manages agreement renewals and product upgrades for assigned accounts.
• Generates leads through placing phone calls to lists of potential customers and handles 3rd party component sales.
• Responds to routine sales leads from sales engineers, sales reps or managers.
• Sells products and/or services to commercial firms; calls on customers; demonstrates products; prepares forms and sales paperwork.

Basic Qualifications:

• Bachelor’s Degree from an accredited university and 5+ years of Inside Sales experience OR
• Advance Degree from an accredited university and 3+ years of Inside Sales experience OR
• In lieu of a degree, 9+ years of Inside Sales experience.
• 5+ years of customer service experience working with all levels of leadership and stakeholders
• Must be authorized to work in the U.S. without sponsorship now or in the future. Collins Aerospace will not offer sponsorship for this position.

Preferred Qualifications:

• Intermediate to Advanced experience in the following systems/software: Microsoft Office.
• Excel SmartView, PowerPoint, HFM, SAP/Business Warehouse, Workday, AgilePoint and Tableau.
• Macola ERP and/or SAP System experience a plus.
• Basic Microsoft PowerPoint/Excel knowledge.
• Basic computer knowledge.
• Contract review experience a plus.
• Previous data entry experience.

WE ARE REDEFINING AEROSPACE.

Collins Aerospace Diversity & Inclusion Statement

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

Summary of Benefits:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement
• Life insurance and disability coverage
• Ovia Health, fertility and family planning
• Employee Assistance Plan, including up to 5 free counseling sessions
• Redbrick - Incentives for a Healthy You
• Autism Benefit
• Doctor on Demand, virtual doctor visits
• Adoption Assistance
• Best Doctors, second opinion program

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

• Background check and drug screen required (every external new hire in the U.S.)
• Drug Screen only performed on re-hires who have been gone for more than 1 year

Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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