Job Description

Manager, Site Reliability Engineering

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Cvent is a leading meetings, events and hospitality technology provider with more than 4,300 employees and nearly 21,000 customers worldwide. Founded in 1999, the company delivers a comprehensive event marketing and management platform for event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Cvent’s rapidly growing site reliability organization is seeking to hire an SRE Manager to build, lead, and grow our globally distributed team. Our SRE team works across all facets of the technology organization to improve both Developer and Customer experiences.

What We Value

• Psychological Safety
• Automation over toil
• Healthy work/life balance
• Distributed and diverse teams
• Continuous learning and development

What You Will Be Doing

• Setting the direction and strategy for your team, helping to shape the overall SRE program for Cvent
• Acting as the primary point of contact for senior management stakeholders across Cvent
• Recruiting and developing team members; help to build a diverse team culture
• Managing and contributing to complex technical projects
• Helping development teams continuously improve their reliability, performance, and capacity planning
• Fostering a culture of learning and ownership within your team and the larger Cvent organization
• Participating in on-call rotations for the products your team owns
• Occasional travel to meet and collaborate with our distributed SRE team

What You Need for this Position

• 3+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
• 7-10+ years of technology experience overall
• Strong leadership, communication and interpersonal skills
• Passion for mentoring their team and creating opportunities to further their careers
• Strong understanding of SRE concepts and culture, with a focus on leveraging software engineering tools, methodologies, and concepts
• In-depth understanding of automation and CI/CD processes
• Excellent reasoning and problem-solving skills
• Worked on large-scale distributed systems including multi-tiered architecture
• Bachelor’s degree in a technology-related field of study, or equivalent experience

This job posting is intended to comply with all applicable laws. Due to the remote nature of this position, if we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, this information in this posting will be supplemented accordingly.

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EEO[/AA]/Minorities/Females/Disabled/Veterans

At Cvent we celebrate, support and are committed to creating a diverse and inclusive environment. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected characteristics.

Cvent maintains a drug-free workplace

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