Global Business Planner - Global Aftersales Engineering and Service Operations

Job Description

Job Description

Hybrid: This position does not require an employee to be on-site full-time to perform most effectively.

• This position may require an employee to be onsite 1-3 times per week.

CCA's Global Aftersales Engineering organization is responsible for the service result readiness of every GM vehicle globally. This includes: service part release, service information, labor time guide, service part catalogue, diagnostic software, service programming, pre-delivery inspection forms, customer service information and special tools.

The Global Business Planner has responsibility for efficiently and effectively facilitating the execution of Aftersales Engineering work within their specific function. As a function of the ole, they will assist the GAESO leadership team in meeting these deliverables:

• Manage scheduling, agenda content, action items and facilitation of Global Aftersales Engineering Leadership Team (GAELT), GAELT Regional Calls, GAELT Face-to-Face, GAE/SO Staff, All People Meetings, Joint Staff meetings and other GAE/SO Leadership forums.
• Facilitate the development of global common metrics, objectives, and monitor status to goal.
• Track/Communicate GAE/SO Record of Decisions (RoD)
• Manage highly complex cross functional projects
• Provide business operations advice and counsel to leadership team
• Develop/Support Senior Leadership Presentations
• Represent GAE/SO on CCA Planning Committee
• Close Executive Director Action Items
• Maintain Accomplishments list (Track quarterly)
• Facilitate/manage/develop All Peoples Meetings
• Support divisional / corporate awards / efforts (CCARRY)
• Identify/coordinate "Lunch & Learn" topics to drive strong employee engagement
• Special Projects / Special Studies

Additional Job Description

Required Qualifications:

• Bachelor’s degree in Mechanical, Automotive, Engineering, or similar
• 3+ years of professional work experience
• Knowledgeable on GAE deliverables
• Proven ability to work globally and lead cross-functional teams
• High Level of interpersonal skills to work effectively with others at all levels of the organization
• Self-starter that is capable of working independently and as a member of a team
• Capable of managing a variety of responsibilities simultaneously with strong organizational skills
• High level of analytical ability where problems are complex
• Demonstrated accountability for results
• Excellent oral and written communication skills
• Proficient in the use of Microsoft Office products

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.