People Operations Specialist

Job Description

<p><span style="font-weight: 400;">ThoughtWorks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.</span></p> <p><span style="font-weight: 400;">The person will be responsible for HR Operation activities and perform the role within the scope mentioned&nbsp; below:&nbsp;&nbsp;</span></p> <p><strong>You’ll spend time on the following:</strong><span style="font-weight: 400;">&nbsp;</span></p> <p>&nbsp;</p> <ol> <li><strong>Vendor Management</strong><span style="font-weight: 400;">:&nbsp;&nbsp;</span></li> </ol> <ul> <li><span style="font-weight: 400;"> Liaising &amp; evaluating different vendors for various benefits.&nbsp;&nbsp;</span></li> <li><span style="font-weight: 400;"> Invoice management in Coupa/related internal tools&nbsp;</span></li> <li><span style="font-weight: 400;"> Coordinating with vendor and Thoughtworks India (TWI) legal team and internal stakeholders to close the&nbsp; NDA, Infosec sign offs (where applicable) and agreements.&nbsp;&nbsp;</span></li> <li><span style="font-weight: 400;"> Coordinating vendor renewal processes at different points in time across the year.&nbsp;&nbsp;</span></li> </ul> <ol> <li><strong> Benefits Administration/Operations:&nbsp;&nbsp;</strong></li> </ol> <ul> <li><span style="font-weight: 400;"> Will be responsible for coordinating on various employee benefits like Insurance, Comp Benefits&nbsp; administration etc.&nbsp;&nbsp;</span></li> <li><span style="font-weight: 400;"> Periodic sharing of relevant data with the vendors. Maintain &amp; upkeep of various trackers&nbsp;</span></li> <li><span style="font-weight: 400;"> Handle employee queries relating to Benefits and policies through Zendesk&nbsp;&nbsp;</span></li> <li><span style="font-weight: 400;"> Prepare the yearly events calendar on wellness and assist PeopleSupport Lead in conducting wellness and&nbsp; engagement initiatives across TWI offices.&nbsp;&nbsp;</span></li> </ul> <p><strong>III. Compensation Operations:&nbsp;</strong></p> <ul> <li><span style="font-weight: 400;"> Closely work with the team for Comp/grade change upload and validation on Workday&nbsp;</span></li> <li><span style="font-weight: 400;"> Pair with the relevant stakeholders in preparing the yearly calendar for the C&amp;B activities / processes&nbsp;</span></li> <li><span style="font-weight: 400;"> Document management pertaining to letters in Workday, initiating Docusign etc.&nbsp;</span></li> </ul> <ol> <li><strong> Employee Life Cycle</strong><span style="font-weight: 400;">: Will be responsible for executing the entire employee life cycle from hire to retire/exit.&nbsp; This would include the following:&nbsp;</span></li> </ol> <p><strong>Workday Hiring &amp; On-boarding Operations</strong><span style="font-weight: 400;">: The incumbent will be responsible for the New Hire&nbsp; entries in Workday and assist in the system onboarding activities.&nbsp;&nbsp;</span></p> <p><strong>HR Documentation</strong><span style="font-weight: 400;">: Be accountable for any sort of documentation pertaining to employees and non&nbsp; employees (on-boarding/letters), benefits, Labor compliance, vendor management etc. Responsible for&nbsp; preparing any letter/document as requested by employees in company formats/templates.&nbsp;</span></p> <p><strong>Exit Process: </strong><span style="font-weight: 400;">Managing exit process for employees as well as non-employees in Workday. Assisting in&nbsp; managing exit clearances. Ensuring updation of all systems and tracker.&nbsp;</span></p> <p><strong>Here’s what we are looking for:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Should have good communication skills.&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5 - 6 yrs of experience in managing HR Operations.&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Should possess high level of integrity considering the kind of data and documents he/she will be handling&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Should be well versed with MS Excel, Google Spreadsheets. Knowledge of Workday will be an added&nbsp; advantage.&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Should be conversant with data management and have an eye for detail&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Should be able to multi task &amp; manage various stakeholders across functions&nbsp;</span></li> </ul>