Sales Lead, Google Customer Solutions (English, Mandarin)

Job Description

Due to the current health crisis related to COVID-19 and the escalating visa/travel restrictions in place, we're currently unable to extend offers to anyone who cannot work from China due to lockdown visa/travel restrictions, or other restrictive measures until further notice. Consequently, we will be prioritizing candidates who can start in this location by set date as expected. We're keeping the situation under review and would adjust our position should the restrictive measures be removed later on.

For immediate consideration, please send a text (ASCII), HTML, PDF or DOC version of your resume in English to [email protected] .

Important: The subject field of your email must include Sales Lead, Google Customer Solutions (English, Mandarin) - Shanghai .

Qualifications

Minimum qualifications:

• Bachelor's degree in Business, related field, or equivalent practical experience.
• 6 years of sales experience with 2 years of management experience.
• 3 years of experience in the China export market.
• Ability to speak and write in English and Mandarin fluently.

Preferred qualifications:

• Experience creating and implementing sales strategies with customers in China.
• Passion for value-based solution selling with a drive to innovate.
• Track record of building top performing teams through coaching and frequent, high quality feedback, and role modeling a growth mindset.
• Ability to thrive in a rapidly changing environment with excellent problem-solving, creative thinking and analytical skills.
• Ability to take ownership for decisions, secures support, and remove key obstacles.
• Effective at influencing others, and driving cross-functional collaboration.

About the job

With a rapidly growing array of sales teams, it's important to have knowledgeable, charismatic leaders to guide our client sales teams. As a Sales manager, you'll lead and coach high-performing account teams that use consultative sales skills to understand our advertisers' needs and deliver measurable solutions that grow their businesses. You will also work with the sales leadership team to set strategic objectives and run the day-to-day operations for the business. Sales managers willingly help their teams and roll up their sleeves to partner directly with clients to provide comprehensive service. You are an excellent communicator with a proven ability to train and motivate a large team, and you take an analytical approach to sales management.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

• Manage, inspire and motivate a team of client-facing and high-performing Googlers to create a goal-oriented culture with inclusivity and collaboration in mind.
• Coach your team on engaging with and influencing stakeholders across your team’s portfolios to deliver client success and shared business results.
• Lead your team in analyzing customer data and industry trends to develop strategic plans for customers and/or partners.
• Lead and strengthen executive-level relationships through key C-level meetings, business reviews and speaking engagements.
• Ensure team readiness to deliver digital complex solutions. Create a culture of sales innovation and customer success on the team based on diverse, equitable and inclusive team environment.

Location

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.