Enterprise Operations Center Specialist

Leidos

Job Details

Location: Washington, District of Columbia, USA Posted: Nov 02, 2021

Job Description

Description

Job Description:

Leidos is seeking to hire an Enterprise Operations Center Specialist - Junior to provide support to the Department of Transportation's Enterprise IT Infrastructure environment. Our work will assist with the management of IT services for the Chief Information Officer (CIO) including: Service Desk, Incident Management, Customer Service Operations, Database Administration, Telephone & Conference Call Services, Desktop Support, Mobile Device Support, and Remote Access Support.

Primary Responsibilities

Responsible for providing support to an enterprise operation center, monitoring and managing enterprise systems and networks using advanced technologies and tools.
Performs day-to-day activities required to monitor systems for events or alerts. Coordinates and manages the resolutions of events and alerts.
Monitors and identifies problem areas and coordinates resolutions.
Applies fundamental concepts, processes, practices, and procedures on technical assignments.

Basic Qualifications

Requires a high school diploma or equivalent and 2 – 4 years of prior relevant experience.
Must be able to obtain a public trust clearance.

Pay Range:

About Leidos

Leidos is a global leader in the integration and application of information technology, engineering, and science to solve the customers' most demanding challenges. Bringing a mix of innovative technology and sector expertise to customers in defense, int...

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