Senior Settlement Analyst- Transaction & Systems Controls

Job Description

Position Summary

Marqeta is experiencing exponential growth and is seeking to augment our Settlement Controls organization with additional payments systems experience and controls leadership. Settlement Controls organization is at the core of our business with accountability and responsibility of global funds movement (including transaction processing controls) and financial accountability for our customers, bank partners, and networks. Our mantra is: Ensure all program funds are in the right place, at the right time, for the right purpose. Additionally we continue to scale through building efficient, responsive, and accurate processes, implementing new tools, controls, and expanding our support services to internal and external customers and banking partners.

Within the Settlement Controls team we are seeking to expand the Transaction & Systems Controls team who have accountability to ensure transactions are processed timely and accurately and at scale through implementation of efficient, responsive, and accurate processes, new tools, and expansion of excellent support to internal and external customers and banking partners. This team ensures trust in Mareqta’s processing data.

What you'll do

This role is responsible for tracking and reporting the settlement, clearing, and payment activities associated with multiple constituencies. S/he will be responsible for ensuring the daily reconciliation between networks (Visa, MasterCard, Pulse, Discover,...) are processed through our Financial Data Service (FDS) system. The selected candidate will be responsible for identifying and resolving issues, while maintaining a great relationship with all of the constituents mentioned above.

• Own and perform timely and accurate complex daily transactional reconciliations between Network and Marqeta data to ensure data integrity and alignment between sources; ensure summary-level data alignment between network drawdown and network transactional detail files
• Accurately track, monitor and communicate daily recon results, issues, discrepancies
• Effectively research exceptions and transactions using Network files and Marqeta data sources with minimal assistance and supervision to determine accuracy and confirm if any corrections are required
• Resolve discrepancies in a timely manner to ensure customer/cardholder satisfaction with Marqeta’s processing services either through adjustment processing or financial accounting processes
• Perform assigned time-sensitive month-end data compilation and reporting for financial close/billing
• Create process documentation relating to reconciliation that serve for user training and audit controls
• Provide support in completing ad hoc, backup or assigned functions in support of cross departmental functions as needed (e.g. Settlement deposits, funding and bank account reconciliations) which may from time to time occur on company holidays
• Identify processing or control gaps, detailing analyses/findings and partner to develop recommended solutions
• In partnership with manager, peers and various departments or vendors to identify any issues/bugs/defects and/or define business, system and reconciliation requirements and corresponding test plans and cases to ensure key deliverables and milestones are met throughout all phases of the software development life cycle
• Perform testing and/or production parallel validations of new processes or systems
• Develop into a Transaction Controls team Subject Matter Expert to serve as a sought after resource Settlement Controls Team resource

What we're looking for

The ideal candidate should possess a solid background in strong business acumen in settlement and reconciliation related functions, have demonstrated success in solving problems and driving results. This individual can clearly see the big picture, yet be savvy and curious enough to be able and willing to dig in the weeds and also desire a relentless pursuit of improving on the Status Quo. Furthermore, we are looking for candidates who have a keen sense of ownership, being adaptive to fast-changing environment, and a high curiosity to learn about the payments business, products and modern money movement.

• Bachelor's Degree and 4+ years experience in finance/accounting related functions. Banking or other financial services industry and network reconciliation background preferred.
• Strong analytical skills, good problem-solving, judgement and decision-making skills with strong written and verbal communication skills
• Self-motivated, proactive, and detail-oriented is a must
• Highly proficient in Excel (Complex Formulas/Pivot Tables)
• Strong interpersonal skills to communicate effectively in writing or verbally with fellow analysts, different teams and all levels of management
• Ability to work independently as well as collaboratively to cultivate solid cross-functional partnerships
• Enjoys a fast-paced learning environment and has desire and ability to understand processes end-to-end with minimal supervision
• Strong ability to understand and connect the dots on how different parts of the business drive transactions and funds movements and impact role and the role of peers
• Bonus: SQL and applicable programming experience or previous Network Transaction Reconciliation