UX Product Design Intern - Interaction Design

Job Description

UX Design Intern – Interaction Design

Roku is Changing How the World Watches TVRoku is the #1 TV streaming platform in the U.S., and we’ve set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

Our talented and diverse UX team delights users one design at a time, while building and enhancing a UX culture within Roku that nurtures our ongoing enrichment and elevates the UX maturity across the company and the industry.
About the RoleWe’re looking for an Interaction Design Intern to create new and delightful experiences for Roku users.

What You’ll Do in This Role:

• Create and rapidly iterate on wireframes, user flows, and prototypes
• Work with User Researchers, Product Managers, Interaction Designers, Visual Designers, and Design Directors to establish your vision for your designs
• Utilize best practices for interaction design, usability, and accessibility in your design and iteration processes
• Plan and execute design presentations to Managers and Directors
• Work closely with Product Managers to identify the problems and business goals to address
• Utilize critical user journeys to help guide and frame your approaches
• Partner with strong User Researchers to determine and execute the ideal research methodology to evaluate your designs
• Own your work and communicate effectively, articulating your design decisions to colleagues from diverse disciplines
• Give and receive feedback in regular design critiques with your peers

What You’ll Bring to the Table:

• Multiple completed UX projects as a student of Interaction Design, HCI, Product Design, or similar, and the ability to discuss your specific contributions to your projects in an articulate and compelling way
• A passion for thinking outside the box and engaging in creative problem-solving
• Endless empathy for the users
• Fresh eyes – we love new perspectives!
• Bonus points for experience using a Roku device

During Your Internship, You’ll:

• Work closely with Product Managers, User Researchers, Intern Managers, and Design Directors to help shape product strategy
• Learn to communicate with designers and non-designers alike in our fast-paced yet meticulously detail-oriented environment – you’ll leave your internship with next-level abilities to articulate design decisions to any audience
• Gain a more holistic design sensibility - and fill some skill gaps - by working with colleagues who bring expertise from a wide variety of product areas
• Take charge of product initiatives under the mentorship of some of our most experienced Managers and Directors
• Partner with our stellar User Researchers and help mold the research plans to give us the most salient information for the next round of design decisions
• Gain confidence giving well thought-out presentations in design reviews, walking your audience through your design process and how you made the decisions you made
• Participate in the deeply synergistic team of UXers at Roku – you’ll share knowledge, exchange ideas, and have one of the best sounding boards in the tech industry

About Our Hiring Process for this Role:

We know your time is valuable, so we love being transparent about our interview and hiring processes.

For this Interaction Design Intern role, we typically start with a chat with your dedicated Roku recruiter. After that, we’ll ask you to do a 30-minute presentation to two interviewers. In this presentation, we’ll want you to walk us through a couple of projects you’ve done that you’re especially proud of. You’ll tell us what your role was, what your process was, what went well and what didn’t, how it turned out, and what you learned from it. Then you’ll have one-on-one meetings with each of the two interviewers, and that’s it! Throughout the process, your Roku recruiter will be there for you every step of the way.

More About Roku’s UX Team

Roku has become famous for making sure each feature and product is as perfect as it can be - just look at our remote control or user interface - while still pushing the boundaries of what it means to watch TV. In order to help ship features and products, you will partner with product management and engineering leaders to innovate and deliver features and capabilities across the Roku platform, while maintaining the integrity and cohesiveness of our user experience. Great candidates are comfortable with ambiguity, though that isn't code for "sloppy." Even when you aren't sure, you should move forward precisely and quickly knowing that action creates its own certainty. And because everyone here is empowered, your performance at Roku tends to come from getting others to embrace your idea. It's the most collaborative people who can drop their ego in service of their customers and create the win-win of success for our customers.

We believe that great user experiences come from people who have the vision to see the big picture on the macro side while still maintaining an incredible attention to detail on the micro side. More than ability to keep the vision while managing the minutiae: We need someone who can play three-dimensional chess on the axes of what our customers need, what our world-class engineers can produce, with the third axis being keeping things as elegantly easy as possible (and no more).

The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company’s success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you’ll be part of a company that’s changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn’t real until it is impeccably designed, flawlessly built, and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
Meet our VP of UX!

Check out what some of our current UX Designers have to say!