Senior Manager, Design, Amazon Dash Cart

Job Description

DESCRIPTION

Job summary
We are looking for a cross-discipline design leader for the Amazon Dash Cart program. Amazon Dash Cart is a smart shopping cart that makes a quick grocery trip even quicker by allowing you to skip the checkout line. Designed and custom-built at Amazon, the cart uses a combination of computer vision algorithms and sensor fusion to identify items put in it. When a shopper exits through the store’s Amazon Dash Cart lane, we automatically identify the cart and charge the payment method associated with the shopper's Amazon account. Check it out at amazon.com/dashcart.
Key job responsibilities
As a Sr. Manager, Product Design for Amazon Dash Cart, you will lead a team of Industrial Designers, User Experience (UX) Designers, and UX Researchers to deliver simple and innovative solutions for Dash Cart customers. You will:
-Set vision for team, influence the overall organization’s vision, and connect team vision to organization’s vision.
-Lead brainstorming sessions, design reviews, and quick, iterative user research for ideation and concept refinement.
-Drive cross-discipline collaboration from idea conception to implementation.
-Guide team in iterating on a design problem using the appropriate process and level of fidelity.
-Go deep on customer insights, analytics and competitive intelligence to identify unseen opportunities and drive product and experience innovation.
-Work with development partners to create solutions that meet a high customer experience bar and align with technology capabilities.
-Balance design with physical retail operational objectives, resulting in extraordinary customer experiences.
-Hire, develop, and manage a team across multiple design disciplines.
-Set standards for team’s operational and design excellence, promoting integration of design into product development processes, and dive deep as needed to support work efforts.
-Up-level quality of team’s detailed designs, applying best practices of design systems, typography, motion design, and illustration.
-Solicit and accept feedback, weigh inputs and priorities, and take part in constructive dialogue to resolve healthy debates.
-Collaborate with other design leaders across Amazon to raise the bar for design and align on best practices.
About the team
You will be part of a team of passionate designers, product managers, UX researchers, applied scientists, and engineers that are defining, building, and delivering Amazon Dash Cart experiences that shoppers love. Everyone on our team needs to be entrepreneurial, wear many hats and collaborate in an environment that’s more startup than big company. Innovation is part of our DNA. We need people who are curious and motivated to join an ambitious program pushing the state of the art in computer vision, machine learning, algorithms, software, and yes, shopping carts. Along the way, you’ll learn a ton, have fun and make a positive impact on many customers. Our team is located across Seattle, WA and the Boston MetroWest area - Hudson, MA. This role works out of our Boston office, with work from home flexibility determined by various groups.