Senior Systems Administrator

Job Description

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The Collins Information Management Services (IMS) team is currently leading the Connected Ecosystem strategic pillar for Collins Aerospace. Within the IMS team, the Engineering Excellence Service team is the shared service to the IMS Engineering organization. This position is for a Senior Systems Administrator to assist in standing up an IMS engineering tools organization.

Responsibilities:

• Support the deployment of new IT solutions.
• Prompt response to requests for technical assistance in person, via phone, and electronically.
• Support virtual & physical desktop environments.
• Create/maintain Confluence spaces and permission schemes, and JIRA projects, workflows, screen schemes, custom fields, permission schemes, and notification schemes.
• Create, change and delete user accounts and permissions as required.
• Monitor the performance of servers, software, and hardware.
• Onboard new teams to JIRA and help existing teams optimize their workflows.
• Provide user management, training, and support for JIRA to development and project teams as needed.
• Maintain technical documentation.
• Apply built-in customization and third-party add-ons to extend JIRA functionality as needed.
• Work independently within assigned priorities and project schedules.
• License & Maintenance Management.

Basic Qualifications:

• Bachelor’s degree and 5 years of prior relevant experience OR
• Advanced Degree in a related field and minimum 3 years’ experience OR
• In absence of a degree, 9 years of relevant experience is required.
• Must be authorized to work in the U.S. without sponsorship now or in the future. Collins Aerospace will not offer sponsorship for this position.
• Ability to collaborate and ability to work across different organizational groups.
• Excellent communication skills.
• Knowledge of Atlassian Suite and features, with an understanding of general administration and configuration to maximize efficiency in using the tool.
• Jira and Jira service desk administration experience.
• Confluence administration experience.
• Ability to write custom JQL (Jira Query Language).
• Experience in performing Atlassian installations, migrations, and plugin installation.
• LDAP integration experience.
• Configuration Management understanding.
• Good Troubleshooting, Analytical, Communication, and Client Interfacing skills.
• Excel basic and advanced skills for manipulating Jira exports.

Preferred Skills:

• Cloud /AWS experience.
• Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server.
• Microsoft SQL Server or MySQL Database administration skills.
• Experience developing custom scripts/ Rest API calls to pull data for metrics reporting.
• Experience developing and deploying custom plugins for Jira.
• Excellent Troubleshooting skills.
• Software Development Environment Exposure.
• Agile (Scrum) Project Exposure.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

Our Avionics team advances aviation electronics and information management solutions for commercial and military customers across the world. That means we’re helping passengers reach their destination safely. We’re connecting aircraft operators, airports, rail and critical infrastructure with intelligent data service solutions that keep passengers, flight crews and militaries connected and informed. And we’re providing industry-leading fire protection and safety systems that our customers can count on when it matters most. Are you ready to learn from the most knowledgeable experts in the industry, develop the technologies of tomorrow and reach new heights in your career? Join our Avionics team today.

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Employee Scholar Program, tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal
• Ovia Health, fertility and family planning
• Employee Assistance Plan, including up to 5 free counseling sessions
• Incentives for a Healthy You
• Bright Horizons, back-up child / elder care and college coach resources
• Autism Benefit
• Doctor on Demand, virtual doctor visits
• Adoption Assistance
• Teladoc Medical Experts, second opinion program
• And more!

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen.

Note:

• Background check and drug screen required (every external new hire in the U.S.)
• Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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