Program Manager, Infrastructure & Data Recovery Program

Job Description

Bring innovation to life for investors everywhere

Vanguard is currently engaged in a multi-year, strategically important, change initiative aimed at transforming the physical data centers to better support application teams, our business, and the transition to cloud. The Infrastructure and Data Recovery (IDR) program is a highly visible program is comprised of three integrated work streams, DC Topology, Cyber Recovery, and In-Region Recovery.

This opportunity is for an IT Program Manager to lead a new team within IDR's Cyber Recovery workstream focused on our 3rd party/partner data. This new team's activities are critical to the success of the program, as a growing segment of our critical services are managed/provided by partner organizations. This leader will have the opportunity to build a team that focuses on assessing Vanguard's risk and developing and implementing a strategy and solutions to address those risks.

Responsibilities

• Leading a cross functional program team and defining high level plan and timeline
• Identifying dependencies between work streams and programs
• Producing and tracking to a financial business case
• Partnering with business and IT leaders and architects to implement and customize solutions to mitigate enterprise risk
• Effective risk and controls management, including support of audit examinations and control reviews

Core Responsibilities

• Hires, evaluates, and supervises crew. Provides guidance and training as necessary to develop crew. Sets performance standards, reviews performance, and makes informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
• Manages crew and project activities for technology-related projects. Drives all phases of the project lifecycle from inception through implementation while ensuring that business objectives are delivered with high quality and within targeted timeframes.
• Oversees all project-level communication and change management activities in support of all project workstreams. Triages capacity, complexity, and scope of project messaging and delivery of all communications.
• Builds and maintains relationships across sub-divisions and both internal and external partners to support project initiatives. Develops strong relationships with project leadership and workstream leads. Influences key decisions across stakeholders.
• Assists team with the identification, evaluation, and resolution of potential obstacles which may have an impact on the completion of technology projects or communications. Elevates items of high concern to senior management, focusing on recommended courses of action.

Qualifications

• Minimum of five years related work experience. Two years of managing a project preferred. Financial Services and technical experience preferred.
• Undergraduate degree in related field (Computer Science, Engineering) required. Graduate degree preferred.

Special Factors

Vanguard is not offering visa sponsorship for this position.

About Vanguard

We are Vanguard. Together, we’re changing the way the world invests.

For us, investing doesn’t just end in value. It starts with values. Because when you invest with courage, when you invest with clarity, and when you invest with care, you can get so much more in return. We invest with purpose – and that’s how we’ve become a global market leader. Here, we grow by doing the right thing for the people we serve. And so can you.

We want to make success accessible to everyone. This is our opportunity. Let’s make it count.

Inclusion Statement

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose.

Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.