Regional Business Manager

Job Description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

ROLE PURPOSE:

Do you have a passion for making life better for people?

Are you a leader with a passion for developing your team?

If you answered yes to these questions, we want to hear from you!

Lilly currently has one of the most valuable medical pipelines in the industry, especially in diabetes. Due to an internal movement, we have an exciting opportunity for a Regional Business Manager (RBM) to join, engage and lead our diabetes sales representative team in New South Wales and Western Australia.

As our new RBM, you will lead, coach, and develop the sales team in the implementation of Lilly marketing, sales, and key account strategies to deliver outstanding customer service to our Healthcare Professional customers (HCPs). You will help customers understand Lilly products and ultimately achieve sales and business objectives within required processes, procedures, and regulations. You will also be accountable for establishing and maintaining key customer and key account relationships across the region.

Your team is based across New South Wales and Western Australia, and you will be required to travel to these regions. You are ideally based in Sydney; however, we are open to candidates from other locations.

KEY RESPONSIBILITIES:

• Lead and Coach Your Sales Team: Cultivate a “winning culture” that is customer-focused, accountable, and inspires team performance. Coach and develop the team to deliver high standards of service, product knowledge, key account management, business analysis, teamwork, and delivery of business results.
• Identify, Develop & Retain Top Sales Talent: Identify, develop, and retain sales representatives who perform effectively as members of a sales team.
• Develop High Performing/High Integrity Team culture: Develop team with a focus on performance and a reputation for high integrity, always maintaining compliance with internal and external compliance standards and principles
• Sustain a Diverse, Equitable and Inclusive environment – Ensure employees feel welcomed, valued, respected, and heard
• Ensure Customer-Centricity: Demonstrate passion to serve customers brilliantly. Be intentional in developing strong key customer and key accounts relationships.
• Analyse Prioritize, & Develop Plan: Use market insights, customer knowledge, and other appropriate information to prioritize business opportunities and implement a business plan.
• Implement, Evaluate, & Adjust Plan: Manage the overall business – implement national and territory strategies and tactics, measures results, and adjust as necessary.
• Be Results Oriented: deliver strong launches of new products – meeting Sales and Share of Market expectations.

KEY COMPETENCIES:

Essential:

• People leadership experience, particularly the management of a sales team
• Business acumen and sales skills including key account management
• Excellent cross-functional leadership skills to ensure outstanding support for our HCP customers
• Demonstrated track record of delivering results (achievement of sales goals, share of market, etc.)
• Passion for delivering outstanding customer (HCP) service levels
• Passion for people development and shared success
• Resilience and Optimism
• Achievement- oriented
• Effective communication, Emotional Intelligence
• Planning and Decision Making

Desirable:

• Relevant experience working in the pharmaceutical industry is preferred but not essential
• Tertiary Qualified – Bachelor’s Degree. Business or Science- based qualifications preferred.

LIFE AT LILLY:

• In 2021, Lilly Australia has been recognised as one of the best places to work at the Australian HR Awards.
• In 2021, Lilly Australia is a finalist at the highly recognised PRIME Awards for excellence in patient and customer support programs.

We care about one another, and we’re connected- building networks with colleagues across the world and collaborating each day with some of the best minds in healthcare. Our people are the ultimate source of the value we bring to patients and the community, and we actively cultivate a culture of teamwork and inclusion- so everyone can bring their authentic self, diverse ideas, perspectives, and experiences in the pursuit of our Purpose.

We are committed to investing in our employees, through competitive salaries, development and training, generous benefits, and the opportunity to make an impact on the world.

Our total rewards programs are designed for your overall well-being, supporting you wherever you are in your life and career journey- offering flexibility and choice to help you be the best you. We grow and lead at all levels of the company, where unleashing your potential means exploring cutting-edge solutions and investing in your development, no matter what job, title, or tenure you have.

Whoever you are, wherever you’re from, if you want to make life better for people around the world, you belong at Lilly.

Learn more at www.lilly.com.au

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( [email protected] ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.