Senior Analyst, Business Analyst, Global R&D Technology

Job Description

Position Summary

The Business Analyst function is business facing to the global R&D organization and is responsible for ensuring IT plans and strategies are aligned with their business goals and that global R&D is maximizing the effective use of technology and innovation in its business practices. R&D background is a major plus; specifically working within the following disciplines: Clinical, Packaging, Regulatory, Quality, Operations, Innovation, Planning, Product Development

The Sr. Analyst, Business Analyst directs and guides a team in the operational and strategic analysis of new and existing business opportunities and projects. This requires ongoing, proactive interaction with global R&D leaders and users while providing consistent communication with various IT functions. There is a key focus on managing the relationship with the business at both a strategic and portfolio level to ensure the IT organization has early insight into changing business directions in order to inform and shape IT demand.

The Estée Lauder Companies (ELC) Inc. is a Fortune 500, multinational manufacturer and marketer of prestige skincare, makeup, fragrance and hair care products, headquartered in New York City. As the global leader in prestige beauty, we touch over half a billion consumers a year. The company owns a diverse portfolio of brands, distributed internationally through both digital commerce and retail channels.

Key Roles & Responsibilities

• Gathers data and analyzes business and user needs
• Creates requirements documents, use cases, user stories, workflows, wireframes and mockups within traditional SDLC and/or Agile frameworks.
• Works closely with managers and end users to determine best IT solutions
• Recommends controls by identifying problems, writing improved procedures.
• Provides references for users by writing and maintaining user documentation; providing help desk support; training users.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Help coordinate functional and user acceptance testing.
• Builds collaborative relationships with the business and vendors to ensure synergistic partnership
• Drives new areas of integration - process, technology, or people - to achieve end to end efficiency
• Proposing business processes improvements which enhance user’s experience

Qualifications

Functional Skills

• Application domain knowledge for Clinical, R&D, Regulatory, and Product Development applications
• Understanding of future technologies and best in class applications
• Ability to tie together solutions across systems
• Prototyping
• Ability to simplify & standardize complex concepts / processes and translate them to technical solutions
• Business acumen
• Business process modeling
• Application domain knowledge
• Requirements definition & management
• Strong interpersonal skills
• Strong Oral & written communications
• Understanding of SDLC lifecycles. Waterfall and Agile

Behavioral Skills

• Ability to execute
• Adaptability / ability to manage change
• Creative thinking
• Conceptual thinking
• Ability to influence
• Interpersonal skills

Technical Skills and Qualifications

• Proficient in MS Excel, MS Word, MS PowerPoint, JIRA, Visio
• Understanding of business functional areas
• Excellent written and oral communication skills
• Application technologies: Product Lifecycle Management Applications
• Integration Technologies
• Bachelor’s degree in Computer Science, Information Technology or related field or equivalent experience.
• 1-3 years’ of experience

Job: Information Technology
Primary Location: Americas-US-NY-Long Island City
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 2114451
We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].