Job Details
Location:
Shenzhen, Guangdong Province, China
Shanghai, Shanghai Railway Station South Square, 卓悦局, Jing'an, Jing'an District, Shanghai, China
Shanghai, Huangpu District, Shanghai, 200010, China
Shanghai, Shanghai Railway Station South Square, 卓悦局, Jing'an, Jing'an District, Shanghai, China
Posted:
Sep 30, 2021
Job Description
Technical support of T3Ster/MicReD measurement equipmentRespond to questions from customersHelp customer to adopt the equipment to their daily work.Customer TrainingProvide basic training for new usersProvide advanced training for experienced user and help them make complicated measurementsInvestigation, seeking solution and repair on site in case of failureInvestigate the SW/HW issue on siteFind the root cause by cooperating with development team in EuropeEvaluate for the best solution and repair the system on siteEquipment maintenance, annual inspection and calibrationInspect and calibrate the system of support contract customers once a yearCheck customer’s usage situation.Frequent business travel to domestic customer is necessary. More than 50% of total working hours are assumed to be business trips.
Organization: Digital Industries
Company: Siemens Industry Software (Shanghai) Co., Ltd.
Experience Level: Mid-level Professional
Job Type: Full-time