Account Strategist, Google Customer Solutions (English, Spanish)

Job Description

Please submit your resume in English - we can only consider applications submitted in this language.

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• Experience in sales, digital marketing, and/or consulting.
• Experience with Google Ads.
• Ability to speak and write in Spanish and English fluently.

Preferred qualifications:

• Experience in advertising sales and the agency ecosystem, while partnering with cross-functional partners, advertisers, agencies, and influencing C-level stakeholders.
• Experience strategically assessing and achieving client success via sales techniques (e.g. effective questioning, objection handling, and competitive selling) to influence executive business leaders, manage pipeline, and close agreements.
• Experience in managing digital advertising campaigns with a focus on performance marketing.
• Knowledge of online marketing strategy and tactics.
• Ability to own a portfolio in an advertising or media sales context and consistently overachieve quotas to drive growth.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis.

You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

The Agency Sales team is a sales team that drives customer success by partnering with a wide range of independent performance media agencies in Latin America. As an Account Strategist, you'll be a customer focused front-line promoter who represents Google. You'll provide the best solutions Google has to offer. You will design transformative media strategies for growth based on both advertiser and agency objectives.

You'll partner with agencies and achieve their business and marketing objectives while driving incremental business agreements through our advertising solutions. You'll have a deep understanding of customers’ business goals, and activate initiatives across both agency and customer via improving account and campaign performance, driving thoughtful Google product adoption, and designing short-, medium-, and long-term strategies to meet customer business objectives.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

• Own a portfolio of performance agencies and customers and maintain a healthy and predictable pipeline. Identify opportunities for growth, manage risks, and build multi-quarter plans for achievement.
• Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives. Co-create strategies with clients and agencies to make opportunities that contribute to your ability to exceed business goals.
• Pitch and provide strategic recommendations to help performance customers and agencies to get the best return on investment on their advertising.
• Solve partner business challenges using critical thinking and teamwork to produce industry leading media plans.
• Work together with the Account Development Manager to understand the incentives of the agencies and help them in the development of their businesses.

Location

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other organization location. Google is not responsible for any fees related to unsolicited resumes.