Manufacturing Business Analyst Manager

Job Description

Job Description

Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. This position requires an employee to be onsite 1-3 times per week.

For all external applicants, we are targeting a start date on or after January 10 th 2022 for this position.

In recent years, GM Information Technology has successfully executed the largest IT transformation in the history of the automotive industry, fully insourcing what once was a nearly completely outsourced IT function. Today GM IT is a dynamic and fast paced organization that designs, develops and maintains all IT infrastructure, applications and solutions enabling GM’s global operations. From designing and building the next generation of electric and other vehicles to developing a world-class GM experience for our dealers and customers, GM IT is driving real change in the most iconic automaker on the planet. Our team delivers unique enterprise-wide IT solutions in cutting-edge technologies such as mobility, telematics, mission-critical business systems, supercomputing, cloud, vehicle engineering and real-time computing. We offer challenging positions for passionate professionals looking to advance their careers and be a part of an IT organization focused on innovation, speed and business value.

About the GM Global Manufacturing IT team:

• Transforms new automotive product designs into reality and is comprised of approximately 5000 employees at over 150+ locations across 20 countries.
• ME is a key element in the transformation toward Electric Vehicles in General Motors and ME works throughout the Vehicle and Propulsion Development Process starting with manufacturing feasibility analysis, through process and tooling design and construction, and culminating in the launch of exciting new products in our manufacturing plants.
• The GM ME Information Technology (IT) team plays a vital role in creating and implementing IT solutions which enable the development, validation and manufacturing of Electric Vehicles and Propulsion Systems using sophisticated 3D CAD, simulation, and business analytical technologies, enabling the digital manufacturing process and system design prior to physical builds, and enabling virtual assessments of processes prior to the launch of the product in a manufacturing plant and integrate seamlessly with production critical Manufacturing (Mfg) Executions Systems.
• The electrification of our propulsion systems is driving additional requirements including high speed manufacturing for both discrete and process manufacturing. ME IT collaborates closely with our business partners to develop the information system strategies and systems to translate breakthrough technologies into vehicles and experiences that people love.

Areas of focus include:

• Manufacturing Process Planning & Definition
• Virtual Collaboration & Immersive Technology
• Process and Discrete Manufacturing & Material Management
• Process Quality & Traceability Management
• Design for 24/7 Manufacturing Operations
• IT / OT Integration
• Design for IT Resilience & Flexibility with Built-In Cyber Security
• Design for Business Intelligence

About the role:

This Senior Manufacturing Business Analyst (BA) will act as a liaison between a Manufacturing Engineering Center and the GM Information Technology (IT) development and operations support teams to lead IT innovation delivering new business capabilities, substantial business value and support the transformation of GM to Zero, Zero, Zero.

Major Duties and Responsibilities:

• Act as the Manufacturing Engineering IT Business Facing representative to all Manufacturing Engineering Centers leading identification and execution of IT projects for a functional area.
• Conduct effective project updates for ME Center executives and user groups in a timely manner.
• Assess business and technology opportunities and threats.
• Develop IT Portfolio project proposals including comprehensive cost and benefit analysis.
• Develop, collaborate, and communicate IT Strategies, Plans, and Roadmaps.
• Lead requirements elicitation and documentation for a significant segment of the business - multiple projects or a major program.
• Drive the adoption of key IT innovation concepts.
• Define functional and non-functional requirements, produce feasibility reports and collaboration on solution designs to improve productivity and efficiency.
• Strive to engage in emerging technology assessments assessing value opportunities for the ME and Manufacturing business.
• Support and communicate on-site and remotely with the global user base across various time zones (North America, South America, and Asia).
• Develop documentation such as project plans, product features, user stories, use cases, acceptance criteria, test cases, speeds and feeds, detailed specifications, security requirements, user guide documentation, and training.
• Follow through with commitments to meeting quality and schedule and cultivate mutual trust with leadership, fellow employees, and users.
• Demonstrate outstanding people leadership skills including ability to advise a team and mentor individuals.
• Be responsible for the product feature backlog in collaboration with the GM IT Development team.
• Support the agile development of work.
• Maintain regular contact with partners. Coordinate and report on project progress, obstacles and accomplishments.
• Handle requirement changes. Collaborate with end users, project managers, and technical leads to ensure the changes are completed in a timely and accurate manner.
• Lead events including the prioritizations, customer concern and closure of identified issues
• Interact with Project Teams to supervise project progress, identify risks, communicate risks and status, and assess potential impacts to the business.
• Efficiently handle priorities of work you're doing for multiple projects with multiple due dates.
• Assist the business with IT problem and/or incident resolution.

Additional Job Description

Minimum Qualifications:

• Experience in large scale enterprise wide IT system development & implementations
• Experience eliciting, writing and handling product features, user requirements and user stories along with detailed acceptance criteria and test cases
• Experience documenting business processes using industry best practices and standard tools (flowcharts, activity/interaction diagrams)
• Experience conducting User Acceptance Testing, including test planning, test execution, and defect management/resolution
• Experience in Data Structuring, Data Management and Reporting
• Bachelor’s degree in a technical subject area, preferably in Computer Science, Management Information Systems, Business Administration, Engineering, or equivalent experience are required.
• 7+ years of business analysis within information technology
• Ability to build and navigate networks
• The role may require some limited global travel.

Preferred Skill Set / Experience:

• Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP) certification
• Experience in database query with the ability to create database queries to validate current production data against acceptance data for UAT test results.
• Understanding of SQL Queries for the purposes of data conversion, migration and ad-hoc reporting
• Knowledge of data structures, data base design, data warehouses, business intelligence/analytic tools, ETL tools, and data integration methods
• Experience with Agile, Scrum, Iterative, and/or Waterfall development and project methodologies
• Experience in global manufacturing and/or engineering business operations, Automotive Manufacturing Engineering, or emerging technologies

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.