Job Description

As part of continuous growth and development of our European organization we are now looking for an experienced and talented:

Supervisor Carrier Management

What’s the opportunity?

As the Supervisor of the carrier team, you’ll be expected to lead growth in the following areas: sourcing capacity, internal sales, carrier relationship development, operational execution, team mentorship and network team building, while contributing to a positive, healthy and efficient environment.

What will you be doing?

• Work with a team of approx. 5 to establish individual performance goals
• Review goal progress with employees regularly
• Provide day-to-day coaching and feedback
• Develop carrier relationships in order to effectively support our customers
• Utilize carrier analytics and other internal resources to make informed buying decisions
• Maintain and grow relationships with carrier accounts including conducting account reviews and identifying opportunities for additional collaboration
• Resolve problems, including identifying issues, thinking critically to determine the best course of action, and implementing solutions
• Daily contact with carriers to determine availability and negotiate transportation rates
• Provide consistent and exceptional service levels to contracted carriers and internal customers
• Research new carriers in the marketplace, generate leads, and develop new carrier relationships
• Understand the technology platform and drive automation
• Study and understand market trends and seasonality
• Establishing and pro-actively maintaining relationships with management level contacts both inside and out of your organization.
• Lead and take part in ad-hoc projects

What are we looking for?

• Bachelor or University degree or equivalent experience in a customer service or commercial role
• Strong leadership qualitied or prior supervisory experience is a big plus
• Fluent in English is a must
• Additional European languages are an asset
• Excellent verbal & written communication skills
• Strong ability to persuade, motivate, and influence others
• Analytical & process oriented
• Detail-oriented
• Progressive thinker
• Ability to work in a team environment, while also delivering independent results

What does C.H. Robinson offer you?
When you walk through the door at one of our branches, the first thing you notice is the energy. Our teams are outgoing, dynamic and engaging. If you are driven by energy, action and success, our work environment will be a perfect fit.
C.H. Robinson’s European branches are in Belgium, Czech Republic, France, Germany, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Poland, Romania, Slovakia, Spain, Sweden, Switzerland, Turkey and the United Kingdom

• Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
• A fun, positive and open environment which encourages thinking outside the box
• Use and develop your language skills in our international work environment. Our offices speak over 26 European languages each day
• Compensation includes a monthly salary and bonus based on personal, team performance and business growth

Career opportunities and workplace:
C.H. Robinson - accelerating careers with immense opportunities and professional growth within the global supply chain industry. Start here. Accelerate here.
Every individual working at C.H. Robinson is integral to the success of our customers and our company. C.H. Robinson is a Fortune 500, global company that values teamwork, initiative, accountability, and integrity from its employees. We work globally and innovate daily to enhance and execute supply chains that move goods around the world. The fast pace of the logistics industry translates into a high-energy and collaborative workplace environment. We are empowered to make decisions, help our customers grow, and accelerate our careers.

No matter the product being shipped or from which corner of the globe, C.H. Robinson can help make it happen - quickly, securely, and reliably. Through personal connections and solid relationships, our employees use their in-depth knowledge, robust tools, and global network to help customers reach their goals quickly. Whether shipping by plane, rail, ship, or truck, C.H. Robinson has the knowledge, flexibility, and dedication to deliver the goods that make our world go ‘round.
Move your career forward in C.H. Robinson!

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 19 million shipments annually for 105,000 customers, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2021. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.