Sr. Manager, Program Management

Job Description

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots.

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative, and sustainable water technologies improving the way water is used, managed, conserved, and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you! For more information, please visit us at www.xylem.com​.

We Offer You More Than Just “A Job”

• Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
• Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration, and corporate citizenship.
• Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
• Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

The Role:

As a member of the Project Management Team, this role will manage all aspects of assigned projects to assure timely implementation of all project deliverables and manage key stakeholders’ expectations through regular communications. The successful candidate will have demonstrated the ability to succeed in a fast paced, fluid environment, while ensuring that project initiatives are met. If you are excited and passionate, we want to hear from you.

Essential Duties/Principal Responsibilities:

• Secures senior leadership sponsorship of projects and approval of objectives. Keeps business leadership apprised of project status and developments.
• Responsible for authoring project plans (using tools such as Microsoft Project, ProjectManager.com, Smartsheet), Project Charters, Statement of Works, Work Breakdown Structures, Risk Mitigation plans, Quality Plans, and System Acceptance Test plans.
• Responsible for project change orders, contract management, and driving internal stakeholders for project deliverables as defined by the project’s requirements.
• Identify and manage critical dependencies between programs to ensure alignment of activities and resources.
• Establish and maintains program management plans, budget, and benefits expected from the project/program
• Establishes S.M.A.R.T metrics to track project/program progress, team engagement, and results against key targets.
• Supports project deployment teams with skills in process excellence, project management, facilitation, problem solving, accelerating transformation and value creation to drive toward required outcomes.
• Drive project/program team to engage in the development and execution of integrated project plans, including implementation schedules and resource estimates to ensure a consistent approach for the project/program.
• Drive project/program team to develop readiness assessments, communication plan, sponsor & champion roles, coaching plan, training plan and release management plan.
• Prudent escalation of issues with capacity, pacing, resourcing, and any other red flag issues needing risk mitigation.
• Participation in Xylem Watermark volunteer activities

Key Competencies:

• Business planning
• Project planning & execution
• Leading people & teams
• Driving organizational change
• Inspiring accountability
• Continuous improvement mindset
• Cross-boundary collaboration

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• Minimum of 10 years project/program management experience is required. Relevant experience in a similar field or Xylem experience will be considered
• Candidate will have a bachelor’s degree in a technical discipline (CS, ME, IE, EE, IS). MS degree or MBA preferred. Relevant education and experience will be considered.
• PMP certification
• Proven project management experience with management of various sized teams and diverse suppliers.
• Must be highly organized, detail oriented and adopt a structured working method but with the ability to react quickly to change.
• Must be proficient with computer hardware and software (MS Word, Excel, PowerPoint, MS Project, and Visio) experience with Google Earth Pro is a plus.
• Excellent interpersonal and communication skills are required, coupled with an ability to build strong collaborative relationships across departmental boundaries.
• Cultural awareness and ability to adapt communication style when working with customers.
• A confident, positive, and flexible leadership style, with the ability to network with a range of stakeholders and to work collaboratively with senior managers.
• Ability to drive the project team and customer to meet delivery schedules within budget and with complete customer satisfaction.
• Demonstrated strength in oral and written communications
• Strong interpersonal skills, able to work cross functionally and at all levels in a team-oriented environment
• Able to travel to support project needs when required (25 to 50%)

As a Program Manager you will be expected to:

• Mentor other Project Managers to encourage growth and focus on areas that require specific attention (i.e., public speaking, leadership, presence, etc....). Additionally, mentor to drive accountability both internal and external
• Identify areas of improvement (both regionally and holistically), help develop and implement plan.
• Work across interdepartmental disciplines such as RF and Application engineering to guarantee customer outcomes.
• Work closely with the sales team to help present our deployment services during pre-sales meetings.
• Work with the numerous different Sensus / Xylem departments to build synergy, drive change and increase cross functional collaboration.
• Identify field challenges, both functional and process, help identify solutions and most importantly, drive those changes back into the company.
• Work closely with the more complex projects / programs to ensure each project and effort within the program is successful.

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Regularly required to sit or stand, reach, bend and move about the facility

Work Environment:

(The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
• Standard weekly job hours: 40 hours

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.