Supervisor-Licensing-WFG-Canada

Job Description

Job Description Summary
Supervisor Licensing - WFG Canada What You Will Do: Supervise a team engaged in representative or agent licensing functions. Ensure compliance with company and provincial regulations regarding licensing of insurance. Oversee staff that process applications, renewals and cancellations for agent licenses. May be responsible for supervising the contracting database areas to ensure timely and accurate processing and maintenance of agent records.
Job Description

What Success Looks Like:

• Provide staff direction and support in all phases of license and contract processes.
• Ensure department and company practices follow provincial licensing regulatory guidelines.
• Develop, measure, and monitor productivity goals and quality levels of team members and redirect resources as needed.
• Identify opportunities to enhance or streamline workflows and provide recommendations to management.
• Keep abreast of regulatory changes and provide regular data reports and trending to management.

What You Need:

• Degree in business or equivalent experience
• Eight years of licensing or contracting experience
• Thorough knowledge of provincial licensing regulations
• Written and oral communication skills to exchange information with the team, external regulators, and insurance providers
• Problem-solving skills to address challenges with field agents, regulators and insurance providers

Preferred Qualifications:

• Team lead/supervisory experience

Working Conditions

• Office environment

Our commitment to inclusion & diversity means that we value differences. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.