Field Applications Engineer - Sigonella, IT

Job Description

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. Job Responsibilities

In this role, you will support hub and terminal operations as the primary point of contact in Sigonella, Italy for our Communications-on- the-Move (COTM) SATCOM system which you will install, test, operate, monitor, maintain and troubleshoot during the course of one year. There will be no slow days as you will be responsible for daily operations of complex SATCOM hub assets and airborne mobile SATCOM terminals, providing local and remote support to terminal users. You will be troubleshooting complex RF, IP/networking, and software issues in a dynamic environment supporting live operations. Your exceptional customer service skills come into play as you serve as the primary customer interface on a daily basis. Viasat will ensure your success by providing you with training at our Carlsbad facility for up to 3 months prior to deployment. If you are interested in serving the needs of our military by providing hands-on support in a challenging environment – this might be the perfect position for you!

This position is a Technical Expert Status Accreditation (TESA) Position in Italy.

Requirements

• Working knowledge of Linux/Unix operating system and IP/Networking equipment, including configuration, application and troubleshooting of routers, switches, traffic shapers, and IP networks.
• Working knowledge of Ku/Ka-band RF equipment, Antenna Control Units (ACU), High Power Amplifiers (HPA), Uplink Power Control (UPC), tracking antennas, standard test equipment, and communications theory.
• Ability to troubleshoot, document troubleshooting steps, and plan maintenance activities.
• Current DoD 8570 certification IAT Level II (CCNA-Security, Security+ CE, SSCP, etc.) or attainable within 6 months of employment. Viasat does require a minimum of Security+ CE to be obtained within 6 months of hire for this role. Higher-level certifications supersede lower-level certifications (e.g. a person with a CISSP does not need to also obtain a Sec+ CE certification)
• Ability to pass skills testing for grip and static strength, dynamic lifting, and work/positional tolerances.
• Major Technical Certification in related field and 4+ years’ specialized experience
• US Government position. US Citizenship required
• Active DoD Secret Clearance

Preferences

• Military background.
• Working knowledge of IP encryption devices, Ku/Ka-band RF equipment, tracking antennas, standard test equipment and communications theory, including modulation and encoding.
• Familiarity with virtualization.
• Hands-on experience operating and troubleshooting mobile SATCOM systems and cryptographic equipment.

If the Federal Executive Order for Government Contractors becomes effective, this role may require vaccination. In such instance, absent an approved accommodation based on a religious or medical reason, employees in this role will be required to be fully vaccinated no later than applicable deadlines, which are unknown at this point. Viasat will strive to give individuals as much notice as practicable if a vaccine mandate becomes applicable to this role.

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