User Experience Researcher, Google Play

Job Description

Qualifications

Minimum qualifications:

• Bachelor's degree in Computer Science, Human-Computer Interaction, Cognitive Science, Learning Sciences, Statistics, Psychology, related field, or equivalent practical experience.
• Experience in an applied research setting, including integrating user research into product designs and strategy.
• Experience collaborating with cross-functional stakeholders throughout project lifecycles, including research design, analysis, and insights-sharing. Experience translating ideas into user-friendly language.

Preferred qualifications:

• Master’s or PhD degree in Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science, or a related field or equivalent practical experience.
• Research experience in enterprise/business software, services, developer tools, IT, or other complex software systems
• Good knowledge of a wide range of UX and market research methods and techniques, such as lab-based usability studies, field research, usability inspections, creation of user profiles or personas, participatory design, survey research, experiment design and statistical analysis
• Good working knowledge of quantitative research and the principles of experiment design.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.
User Experience (UX) is made up of multi-disciplinary teams of Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers who care deeply about the people who use our products. We play an integral part in gathering insights about product user needs, attitudes, emotions, and behaviors to inspire and inform design. We collaborate closely with each other, engineering, and product management to create industry-leading products that deliver value for our users and Google’s businesses.
As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll play a critical role in creating useful, usable, and delightful products. Working with stakeholders across functions and levels, you'll have impact at all stages of product development. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

The Google Play Console enables Android developers to launch and manage their apps and games on Google Play, to over 2 billion users. Our team of UX'ers strives to make the app publishing experience simple and delightful. Our team's mission is to empower developers to create the best ecosystem of apps and games

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

• Conduct independent research collecting and analyzing user behavior through a range of mixed methods, including lab studies, field visits, interviews, ethnography, surveys, concept evaluations, etc.
• Conduct foundational, strategic and iterative research. Work with stakeholders to formulate research questions and collaborate to draw out insights.
• Partner closely with cross-functional stakeholders to understand research needs, craft and execute studies that address priorities in a fast-paced, rapidly-changing environment.
• Drive change by communicating compelling and actionable findings to diverse audiences. Impact product strategy and design through your research.

Location

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

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