Business Strategy and Operations Analyst

Job Description

Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. Spotify is seeking a Business Operations Analyst to join our dynamic Advertising Business Operations & Strategy team. As a Business Operations Analyst, you will support our Global Ad Sales organization by partnering with leadership across sales, client services, ad operations, pricing and marketing and be responsible for creating, enhancing, and maintaining reporting and analysis across our organization. You will also aid in the development and rollout of operational processes to increase our efficiency and to support/enhance data capture for more robust and accurate reporting and analytics. Above all, your work will impact the way the world experiences music.

What you'll do

• Own the buildout of insightful dashboards covering key performance metrics across various ads business departments and initiatives
• Manage and maintain existing suite of dashboards to ensure quality and accuracy of reporting meets evolving business requirements
• Influence business partner decisions by providing thoughtful insights driven by data and analytics
• Support strategic planning processes through building models to forecast different operational scenarios and impacts to our business
• Contribute to various key deliverables including business reviews and organization All Hands presentations
• Partner with our data engineering and data warehouse teams to test and implement new data and metrics in our reporting environment
• Identify and support project rollouts for new tools and process changes to increase the efficiency of our Ad Sales organization and drive more accurate and automated reporting
• Support ad-hoc reporting, analysis, and troubleshooting

Who you are

• You have a Bachelor’s Degree or higher from a leading College or University
• You have at least 3 to 5 + years of digital media experience in an analytical role
• You have strong knowledge of Salesforce CRM and data visualization platforms (Tableau CRM, Tableau)
• You have advanced technical skills across Excel, Google Sheets, SQL, SAQL is a plus
• You are a creative problem solver who thrives in a fast paced environment
• You are well organized and can juggle working on multiple different projects at once
• You have excellent collaboration skills working with multiple departments and individuals to reach common solutions that serve revenue growth
• You are inquisitive and challenge the effectiveness of current processes and procedures
• You have strong analytical and quantitative skills; ability to determine trends and propose solutions

Where you'll be

• This hire will work remote to start, and eventually from our offices - in New York, NY, US

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