Director, Warehouse Operations

Job Description

Making it easy to live well — whenever, wherever At Zeus Living, we believe housing shouldn’t constrain how, where, and when you want to live. At the center of everything we do are our people—our customers, partners, and the Zeus team. That’s what our founders knew when they started Zeus Living in 2015, setting out to make renting a home easier. The goal then—and now—is to create a new, modern mode of housing, making it easy to live well—reliably, safely, comfortably, even stylishly—wherever, whenever. We’ve grown and learned a great deal since we started. Today we’re a hardworking team of creators, problem-solvers, and strategists committed to our vision and values. Based in San Francisco and backed by Airbnb, Comcast, Bowery, and Initialized Capital, we’ve raised $90M in funding. The Role The Director of Warehouse Operations is responsible for the management and movement of over 1,000 SKUs of inventory in 5 Warehouses across the US. This person will be a key member of the Operations leadership team, responsible for building the logistics infrastructure required for company growth in 2021 and beyond. They will develop best practice processes for Zeus Warehouses, manage a talented team of Warehouse personnel, and build the strategy for warehousing and logistics as Zeus grows the number of homes and cities we serve. We are looking for a seasoned logistics leader who can develop efficient processes for daily management of inventory, identify opportunities to streamline operations, and manage and motivate distributed teams.

What You'll Do:

• Establish, document, and implement best practice processes for daily pick, pack, and ship operations in 5 Warehouses
• Ensure inventory accuracy in all Warehouses and adherence to processes that protect inventory integrity
• Ensure Zeus inventory is stored safely and in a way that prevents damage and that inventory counts are accurately maintained
• Mentor, coach, and motivate a team of driven, results-oriented Warehouse professionals, strengthening team engagement and generating buy-in for departmental strategies
• Determine if current Warehouses support forecasted growth and stand up additional locations as needed
• Examine the Zeus business model to determine what, if any, logistics partnerships (ex: 3PL, last-mile delivery) could improve our service quality and lower costs
• Identify and implement the best Warehouse Management System for our business
• Implement loss prevention methods
• Manage third party vendors picking up and delivering items regular to our Warehouses
• Travel to our various warehouse locations ~ 25%

What We're Looking For

• A seasoned logistics professional with 10+ years of experience in Warehouse operations
• A track record of developing and mentoring talented, motivated, and hard working teams in a Warehouse setting
• A wildly process-oriented individual who is able to develop and iterate on best practices
• A strong written and verbal communicator who can effectively manage their team through change while also advocating for resources from peers and senior leadership
• The analytical ability to make data-driven decisions to improve efficiency and reduce cost
• Comfort in a rigorous, face-paced environment
• An intuitive sense for prioritization and execution
• Positivity, optimism, and empathy

It's A Bonus If You Have

• Experience in Warehouses that manage home goods and furniture
• Experience maintaining strong team engagement and culture in a distributed team
• Experience with technology tools such as NetSuite, Warehouse Management Systems, Slack, and GSuite
• Experience managing relationships with third party logistics and freight partners

At Zeus Living, We Are: Transparent : honest, authentic, communication, access to info, hard truths Humble : self-aware, ask for & accept help, inclusive, collaborative, respectful, thankful Iterative : speedy, willing to break things, growth-minded, creative, process-driven Human-centric : above & beyond service, surprise & delight, make things right At Zeus Living, we believe that bringing together people who have different worldviews, personal circumstances, and experiences improves our customer service, work, environment, and one another. Diverse strengths, abilities, interests, and perspectives power the flow of innovation and creativity, which is vital to our success. We encourage people from all walks of life—all backgrounds, identities, genders, ages, races, religions, abilities, and socioeconomic statuses—to apply. You can find more about what we offer here! Apply for this job