Job Description

We are looking for a highly motivated Product Designer to join our growing User Experience organization. This opportunity resides within our UX Studio team, driving our external software (iOS and Android) and web products for 70,000 carriers and 100,000 customers worldwide.

As a member of the Studio, you will find a transparent and inclusive culture rooted in empathy focused on creating a world-class user experience practice.

At C.H. Robinson, we solve logistics problems for companies across the globe. With $21 billion in freight under management and 19 million shipments annually, we are one of the world's largest logistics platforms—and entering a new era of extraordinary growth, accelerated by a $1 billion investment in technology and product infrastructure.

C.H. Robinson recognizes the importance of workplace flexibility. We are committed to providing a remote-friendly work environment, both now and in the future. Our global technology teams will continue to have the flexibility that enables you to work where you are most effective, whether that be remote or in the office.

Responsibilities :

• Elevate and evolve C.H. Robinson products by following our human-centered design process to optimize usability and improve user productivity and satisfaction.
• Participate in design reviews by giving and gathering feedback from project team members and stakeholders, and continually develop your talent to raise the quality and craftsmanship of your work.
• Collaborate with product managers to establish a well-defined design brief based on identified and validated usability opportunities.
• Gather and synthesize insights from our experts, users, and usability metrics to inform design thinking—ensure the user journey is our guiding light.
• Create and present concepts and designs (e.g., flows, prototypes, high fidelity wireframes, and content) to broader audiences.
• Test solutions through iterative workflows and prototypes with users to reach validation.
• Support engineering by authoring design specifications, collaborating, and providing QA feedback to ensure implementation upholds our design principles that form intuitive, efficient, and delightful product experiences.

Required Qualification :

• 3+ years of product design experience creating and delivering features for web or native applications in a human-centered design environment.
• 1 year of agile experience in a multi-disciplinary product development team inclusive of design, research, engineering, product and project management functions.
• Moderate understanding of web or native platform UI component libraries and accessibility standards (e.g., ADA, WCAG).
• Highly skilled in modern design and prototyping tools—Figma experience is a plus.

Preferred Qualification :

• Passion for identifying and turning complex user problems into simple, intuitive, and engaging experiences.
• Possess exceptional interpersonal skills for team environments requiring transparent and concise communication, effective listening, diverse perspectives, collaboration, time management, and self-management.
• Technical knowledge of front-end development for React web or iOS and Android platforms.
• A Bachelor's degree in human-computer interaction (HCI), behavioral science, information systems, or computer science.

About Navisphere

With over 10,000 daily active business users worldwide, Navisphere is C.H. Robinson's global transportation management system (TMS), providing end-to-end shipment visibility and reporting across any region or mode within a single technology platform.

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

We are proud to offer a top-tier benefits package, including medical, dental, vision, life and disability insurance, prescription drug coverage, paid parental leave, paid holidays and paid time off (PTO), 401K, employee stock purchase plan, as well as a broad range of career development opportunities.

About C.H. Robinson

From the produce you buy, to the water you drink, C.H. Robinson delivers products to people all around the globe. We are one of the world’s largest 3rd party logistic providers. Join our diverse team to innovate, solve problems, have fun and thrive.